(Remote) Business Analyst
(Remote) Business Analyst
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Job Description
Harris Computers is hiring a Business Analyst for our Cognera Business Unit. The successful candidate will be a key member in our Support Services Team ensuring we are able to meet and exceed on our business goals. The Support Services team is responsible for revenue assurance client invoicing client billing rate changes time allocation and small project management. This role requires you to multi-task quickly adjust in a rapidly changing environment and work under pressure with tight deadlines. You will be engaged in multiple initiatives simultaneously as part of internal and external projects. This role will report to the Manager Support Services.
You are passionate about Cogneras overall success. You are focused on meeting the needs of your internal and external Customers as you are committed to meeting all financial and performance targets. You are able to work independently but enjoy being part of a team and contributing to the overall team results. You are the head cheerleader when its time to celebrate the successes of your team and of Cognera.
This remote role welcomes candidates anywhere in Canada and the US and will be working in the MST timezone
What your impact will be:
- Work with stakeholders to understand their needs and translate them into clear actionable requirements for projects or systems.
- Measure and report on project performance; analyze variances and initiate corrective actions
- Help support project management activities such as planning scheduling and monitoring project progress
- Identify room for process efficiencies and implement appropriate analysis and enhancements
- Create clear and concise documentation of requirements processes and solutions for various stakeholders
- Contribute to team results by supporting all work activities
What we are looking for:
- Bachelors degree in Commerce Economics Computer Science or Mathematics with 3-5 years of related work experience
- Strong technical aptitude especially working with complex datasets in applications such as MS Excel
- Ability to evaluate the information gathered from multiple sources reconcile conflicts and decompose high-level information into details
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to create a climate where people want to achieve; establish clear directions
- Measure performance against goals and evaluate results
- Love a challenge and enjoy problem solving
- Proactive can do attitude
- Ability to work effectively in a team environment
- Ability to work well under pressure
- Excellent time management skills and ability to prioritize tasks
- Desire to work in and help promote a fun and exciting work environment
What would make you stand out:
- Project Management experience within the IT or Energy industry
- Experience in the Retail Energy industry
- SQL experience
What we can offer:
- 3 weeks vacation and 5 personal days
- Comprehensive Medical Dental and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About Harris:
About Cognera:
Cognera offers proven cost-effective billing and customer care solutions to enable your organization to meet increasing customer demands and industry requirements. Our billing business intelligence and information solutions help Competitive Energy Retailers and Utilities manage complex data. Cognera will help you improve customer relationships and make you Smart Grid ready quickly without the large upfront financial investment.
#LI-DNI
Required Experience:
IC
Employment Type
Full-Time
