Program Manager - Diversion

Position Summary:

The Diversion Program Manager is responsible for coordination and collaboration with the community on all Catholic Charities Diversion Services provided within the North Central Region. This position has primary leadership and development role to oversee the Trueblood Diversion/Co-Response Grant in conjunction with the local courts law enforcement hospital and other community programs. The Diversion Program Manager will work directly with law enforcement and the criminal court system to provide mental health services and train staff to work with law enforcement to prevent incarceration when indicated. The Diversion Program Manager will also coordinate with the Jail services program and other necessary internal programs to implement effective services for individuals with behavioral health challenges. In working with the police the jail and the court system the Diversion Program Manager will continue with the long-range goal of facilitating improvements to the mental health system of care.

Responsibilities:

General Duties

• Responsible for maintaining the grant requirements and outcomes outlined by Trueblood and our funders
• Coordinate with community partners to coordinate care for individuals commonly cycling through the criminal court system as a result of behavioral health
• Provide direct supportive services to law enforcement to improve coordination with community providers with the goal of diverting individuals from incarceration when appropriate

Consultation and Training Activities

• Design conduct and/or oversee training for Diversion Program staff
• Collaboratively work with community partners jailpolice and court system as indicated

Supervision of Clinical Consultation for Crisis Programs

• Educates and mentors staff at all levels on principles of diversion services
• Participates in multi-disciplinary team meetings trainings and specialtyand psychiatric consultations as indicated to facilitate program development and quality service delivery for persons served
• Models a team-oriented approach by promotingpositive communication and collaboration amongall staff members
• Communicates in a professional manner that promotes teamwork dignity positive relationships trust and respect among team members
• Monitors staff efforts in linking and coordinating with internal and external interdisciplinary team members and other activities that demonstrate good clinical management of individuals with serious mental illness
• Creates structures systems and processes that encourage successful innovation in delivering mental health services to individuals with serious mental illness who are at risk for decompensation and hospitalization
• Availability to support staff and program needs after hours

Engage with Community Partners

• Meets with community partners to build collaborative working relationships that enhance communication and collaboration in the management of individuals with serious mental illness
• Works with community agencies including hospital administrators law enforcementjails community physicians and all indicated community supports and resources to support diversion from the jail hospital and criminal court system
• Collaborates with internal teams for linkage to services and care coordination to support diversion from law enforcement and the criminal court system
• Works with the court system to develop and implement mental health court as a best practice for working with offenders with mental illness

Quality Improvement Activities

• Reviews crisis records to ensure quality and appropriateness of crisis services and documentation of service delivery
• Works collaboratively with community partners psychiatric providers crisis staff and supervisors to ensure client needs are met and to maximize client stabilization in the least restrictive environment possible
• Coordinates diversion services information management activities data collection and reporting activities to promote sustainability
• Monitors diversion programs and facilities to ensure the safety and security of persons served and the delivery of services in accordance with the WAC and contract requirements

Safety and Security

• Ensures diversion services meet the safety needs of the individuals served
• Participates in verbal de-escalation and intervention in emergent situations as indicated to maintain a safe and secure environment in the diversion program locations

Performs other duties as assigned

Job Requirements:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires the physical demands of standing walking bending lifting or performing other work requiring low physical exertion talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision.

Non-Physical Requirements:

Education

• Masters degree in social work counseling clinical psychology or a related field leading to eligibility for clinical licensure required

Experience

• Two years experience providing mental health supervision and/or management in a related field preferred

Special Skills

• Knowledge of the diversion system and diversion intervention methodologies
• Experience conducting ITA evaluations or intimate knowledge of the related laws and clinical procedures needed
• Experience providing training and consultation related to working with individuals with mental illness
• Strong crisis assessment and stabilization skills
• Possess good verbal and written communication skills for communicating with persons served of all ages and staff
• Uses a strength-based approach in interaction with others and promotes a positive work environment
• Ability to represent the agency in a professional manner within the community
• Understands and adheres to Catholic Charities philosophy and expectations for professional service

Licensure Registration Certification

• Mental Health Counselor or Associate (LMHC or LMHCA) Marriage & Family Therapist or Associate (LMFT or LMFTA) Independent Clinical Social Work or Associate (LICSW or LICSWA) licenses or Licensed Agency Affiliated Counselor (LAAC) credential with the Washington State Department of Health
• Required to obtain Designated Crisis Responder (DCR) designation upon hire
• First Aid/CPR certification
• Valid WA drivers license and minimum required liability insurance for WA State
• Must be deemed insurable as determined by Catholic Charities liability insurance provider

Employment is conditional upon:

• Being cleared by criminal background check and fingerprinting when required

Wage:$97520 - $108120 per year depending on experience
Schedule:Monday-Friday 8am-5pm
Benefits:

• 13 paid holidays 12 days of vacation 12 days of sick leave per year
• Health insurance including medical & prescription coverage with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life accidental death & dismemberment (AD&D) critical illness long term disability accident and ID theft
• Employee Assistance Program includes 3 counseling sessions per year legal consultations financial coaching and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race color national origin sex age disability citizenship status marital status creed genetic predisposition or carrier status sexual orientation gender expression or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.