Case Assistant - Warranty/Lemon Law

Overview

Who we are

To save time applying Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who were looking for

ToyotasLegal Department (Toyota Legal One or TL1) is looking for a passionate and highly motivatedWarranty/Lemon Law (W/LL) Case Assistant.

The primary responsibility of this role is to provide litigation and project management support to the TL1 W/LL Paralegal Case Managers and Managing Counsel in all aspects of overseeing a high-volume portfolio of W/LL lawsuits claims and other customer issues.

Reporting to the Managing Counsel Business Litigation and Warranty/Lemon Law the person in this role will support TL1s objective to strategically and efficiently manage W/LL litigation and related matters.

The successful candidate will have:

• Strong ability to work independently take initiative and proactively communicate with your team

• Strong attention to detail and follow-through

• Strong sense of inclusion and teamwork

• Strong customer focus and interpersonal skills

This position is based in Plano Texas. The selected candidate will be expected to reside within commutable distance of this location.

What youll be doing

• Support TL1s W/LL Paralegal Case Managers and Managing Counsel in overseeing a high-volume W/LL litigation and claims portfolio with responsibilities including:

  • Obtaining and managing customer and vehicle documents and other information needed for case evaluation and discovery

  • Creating and updating reports on new matters trial docket and significant events

  • Managing the vehicle buyback process

• Track and monitor W/LL budget case statistics key performance indicators (KPIs) and other analytics

• Facilitate communications and respond to requests from outside counsel and business clients

• Handle special projects and other matters as request to support the Litigation Group and TL1

What you bring

• Experience as a paralegal case assistant or project management support at a law firm or in-house legal department

• Experience with document and matter management systems

• Proficiency in Excel and running reports

• Proven ability to multi-task prioritize and manage high-volume of work including supporting multiple individuals

Added bonus if you have

• Experience supporting litigation teams and litigation case managers

• Automotive industry experience particularly warranty/lemon law

• Experience with data analysis or financial analysis including proficiency with tools like Excel SQL and data visualization software like Tableau or Power BI

What Well Bring

During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork flexibility and respect

• Professional growth and development programs to help advance your career as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services adoption childcare schools and more

• Tax Advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members efforts to dream do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.

Have a question need assistance with your application or do you require any special accommodations Please send an email to .