Release Coordinator
Release Coordinator
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Job Description
Every career journey is personal. Thats why we empower you with the tools and support to create your own success story.
Be challenged. Be heard. Be valued. Be you ... be here.
Job Summary
The Release Coordinator (RC) is responsible for the daily management of the change request process pertaining to releases reviews scheduling and approvals. This role will consult and support all Associates on release and change management in all environments. The RC is also responsible for documenting monitoring and driving release management initiatives and adherence to audit standards and guidelines. This role will assist and support all areas within the organization through release and change improvements.Essential Job Functions:
Documentation - Createand maintain release management documentation includingaction plans and tracking data. Participate in annual policies and procedures to training materials identified through the release management process arecommunicated in a timely manner. Ensureapplicable policies procedures and job aids are updated timely when changes are required pertaining to release management. Providesupport by researching related subjects for various changes.
Change Management - Providepro-active follow-ups with change/release requestors to ensure timely incorporation of agreed uponchanges. Work closely with the change manager and provide support. Work with the incident and problem management team. Gatherinformation and understand business process and procedures. Identifyopportunities for continuous improvement.
Reporting and Meetings Producereports on release and change initiatives including reporting through dashboards and other datavisualization methods. Track and report changestatus for releases and issues to management. Organize and host release management meetings. Participate in the Change Advisory Board meetings.
Reports To:
IT Release Manager
Direct Reports:
None
Working Conditions/ Physical Requirements:
Normal office environment.
Some travel may be required.
Minimum Qualifications:
Bachelors Degree
3 years of experience working in change/release management.
Experience with ITSM organizations.
Knowledge Skills and Abilities:
ServiceNow Experience and Knowledge - change module CAB workbench.
Effective organizational and time management skills.
Strong problem-solving skills.
Exceptional verbal written and interpersonal communication skills.
Ability to organize and prioritize work schedules on a short-term and long-term basis.
Ability to make informal and formal presentations inside and outside the organization; speaking before assigned team or other groups as needed.
Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
Ability to work with little to no supervision while performing duties.
Ability to work independently and with a variety of subject matter experts.
Ability to work in a Regulatory framework
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time the Company reserves the right to add and/or delete essential functions from this job at any time.
About Bread Financial
At Bread Financial youll have the opportunity to grow your career give back to your community and be part of our award-winning culture. Weve been consistently recognized as a best place to work nationally and in many markets and were proud to promote an environment where you feel appreciated accepted valued and fulfilledboth personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
To learn more about Bread Financial our global associates and our sustainability commitments visit or follow us on Instagram and LinkedIn.
All job offers are contingent upon successful completion of credit and background checks.
Bread Financial is an Equal Opportunity Employer.
Job Family:
Information TechnologyJob Type:
RegularRequired Experience:
IC
Employment Type
Full-Time
