Post Placement Support Officer

yourtown is a trusted provider of services for young people with a focus on mental health and wellbeing long-term unemployment prevention of youth suicide child protection as well as support for those experiencing domestic and family violence.

yourtown helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to yourtown for support.

Realise your potential at yourtown

your opportunity

As a Post Placement Support Officer you will work across multiple facets of delivering individually tailored employment and education support to young people. Based from our head office in Milton youll be part of a dynamic and energetic team dedicated to helping young individuals build their skills confidence and readiness to sustain employment. Through a targeted and personalized approach youll support them in achieving their employment and education goals ensuring they feel empowered and equipped to thrive in their chosen pathways.

As a Post Placement Support Officer every day will be different but core responsibilities will include:

Providing tailored mentoring to support young people in employment and/or education helping them build workplace skills navigate challenges and meet their mutual obligations

Maintaining consistent and proactive communication with both members and employers to foster strong working relationships

Meeting individual KPIs and contributing to team goals with a focus on achieving 12 and 26 week outcome targets

Building and maintaining positive relationships with internal yourtown site staff and external stakeholders to ensure collaborative support for members

Collecting and submitting documentary evidence as part of contractual obligations

Ensuring all activities are conducted in accordance with established quality standards and requirements

you will bring:

Excellent attention to detail and strong administration skills

Strong written and verbal communication and a commitment to delivering exceptional customer service

Tech Savvy with the ability to learn and adapt to new systems and databases.

Ability to problem-solve on the go navigate challenges with an outcomes-focused approach.

Capability to work independently to achieve goals and work to tight timelines.

Knowledge of the local labour market.

Resilient self-motivated and hardworking.

your benefits

When you join yourtown you will be welcomed into a safe inclusive and diverse community and an established and reputable national organisation. We are a resilient resourceful and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

salary sacrifice options to increase your take home pay

monthly RDOs

flexible work from home options available

regular line supervision and support plus internal practice supervision

opportunities for internal and external professional development

free access to LinkedIn Learning including over 16000 learning modules

a genuine focus on employee health and wellbeing

yourWellness program includes free access to Calm & Centr Apps

access to free and confidential counselling sessions for you and members of your immediate family

access to discounted private health insurance banking and finance insurance and superannuation through our partner organisations

an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

how to apply

If you believe in the power of young people and in yourself join team yourtown and have an amazing impact on the lives of young people their families neighbourhoods and the wider community in Australia.

To apply and for a full Position Description please visit: Kerry Smith Talent Acquisition Specialist

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all for all.

yourtown is committed to providing services that protect and keep children young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

At yourtown everybody belongs. We welcome celebrate and support a diverse and inclusive workforce that represents the communities in which we work