Settlement Worker in Schools
Settlement Worker in Schools
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Job Description
Settlement Worker in Schools
Settlement Worker in Schools
Vacancy posting - Competition #SWIS pt py
The Inter-Cultural Association of Greater Victoria (ICA) is an award-winning settlement agency that for more than fifty years has helped ensure that immigrants have a strong sense of belonging worth identity and are valued contributing members of the community. Together with our trusted community partners donors and volunteers ICA provides innovative solutions to the challenges faced by newcomers and services that range from mentoring immigrant entrepreneurs to clinical counselling supports ensuring that our community including immigrants thrive and prosper.
We are looking for a part-time partial-year Settlement Worker in Schools to provide direct settlement and case management services and supports to immigrants and refugees. Provides Needs and Assets Assessment and Referral Services (NAARS) to newcomer clients. Provides one-on-one support to individuals children/youth or family units. Plans and implements orientations/group programs/workshops for immigrants and refugees of all ages. Assists clients in accessing other community-based resources while helping them navigate the various Canadian governmental systems. The focus of the position may be on particular client demographics e.g. youth or seniors; children and youth in schools; parents with school-aged children. Engages in settlement/resettlement outreach to various areas within the Capital Regional District. Serves all individuals including BIPOC LGBTQ2 and Indigenous. Reports to the Youth Family and School Connections Coordinator.
What you will bring to the role:
Minimum Grade 12 Diploma (Undergraduate Degree preferred) in related discipline on settlement/resettlement-related themes family law immigration and refugee studies social work intercultural studies child and youth care or combination of education training and experience.
Three years work experience within social services not-for-profit and/or multicultural environment.
A valid BC drivers license and access to a car are required.
Direct experience with settlement/resettlement service delivery and case management.
Experience with cross-cultural conflict resolution and trauma informed practice principles.
Keen understanding of diversity issues to work with persons from diverse cultural and ethnic backgrounds on settlement/resettlement-related issues.
Knowledge of community resources.
Experience working with immigrants and refugees and understanding immigration issues.
Proficiency in a settlement/resettlement language preferred an asset would be being fluent in Tigrinya Spanish Punjabi and/or Tagalog.
A passion for helping others and a positive mindset.
Some travel to community locations within Greater Victoria may be required. Occasional travel to locations in other parts of British Columbia and/or Canada for purposes like professional development networking or conferences may also be required.
Some work outside of regular office hours including evenings and weekends will be required. Flex time schedules will be made to accommodate non-regular work hours.
This position requires proof of WHMIS training and clear criminal record check (including vulnerable populations check).
Proven ability to effectively navigate and utilize IT systems software and hardware to streamline workflows troubleshoot issues and enhance productivity backed by demonstrated experience or training.
Strong technical proficiency in leveraging workplace technology to improve efficiency collaborate with teams and adapt to emerging tools and methodologies to serve clients effectively and on time.
Essential skills:
o Internet research and navigation.
o Demonstrable use of MS Office products including Outlook Word Excel PowerPoint Teams SharePoint and any other productivity software that supports the automation of processes and workflows.
o Basic graphic design (create posters and social media posts).
o Social media management (understanding of Facebook Instagram LinkedIn Twitter)
o Basic project management and team communication tools (Google Drive MS Teams One Drive Zoom).
o Proficient with MS Office and database management (iCare CRM OCMS CARMIS).
o Understanding of best practices of cybersecurity for data protection phishing prevention and secure system use.
o Knowledge of Artificial Intelligence technology cloud computing and cybersecurity (ChatGPT).
o Problem solving techniques.
Additional assets we value:
Indigenous cultural competencies and/or lived experience with Indigenous communities welcomed.
What we will provide in return:
A purpose-driven organization where innovation and ideas are valued everyone has a voice at every level of the organization
The opportunity to use your unique knowledge and skills for purposeful work that will make a positive impact in peoples lives and our community
A passionate and diverse team to work with and learn from with a professional development fund to support your growth
An inclusive workplace that welcomes all perspectives and is dedicated to do their part in true and lasting reconciliation with Indigenous communities
A strong benefits package
Contract duration: August 25 2025 until March 31 2026.
Compensation and hours: This position starts at $27.61 per hour Grid Level 3 working a maximum of 28 hours per week this is a part-time and partial-year position and requires union membership.
Please note this position has layoff periods:
Winter Break: Last day is December 19 2025 first day is January 5 2026 (2 weeks)
Spring Break: Last day is March 13 2026 first day is March 30 2026 (2 weeks)
Location: #102 808 Douglas Street Victoria BC
Application Information: Please apply with your resume and cover letter to This position will be open until a suitable candidate is found therefore review of resumes will be reviewed immediately. Due to the volume of applications only shortlisted candidates will be contacted. This position will remain open until August 6 2025 at 3:00pm. We look forward to learning about what interests you about this position.
ICA strives to create a team that is as diverse as the clients we serve and strongly encourages people who are Black Indigenous and People of Colour people from the LGBTQ2 community and those with diverse abilities to apply. If you require accommodation in the recruitment process or have questions please let us know by contacting us at
We acknowledge the Coast Salish Peoples on whose territories we do our work to support immigrants and refugees. We are grateful to work and live here and we honour the Nations who have always cared for these lands waters and air and continue to do so today.
Please visit our careers page to see more job opportunities.
Employment Type
Full Time
