Traveling Technical Trainer
Traveling Technical Trainer
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Salary Not Disclosed
1 Vacancy
Job Description
Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a world-class diverse workforce that puts the customer at the center of everything we do. For more information visit follow Carrier on social media at @Carrier.
About the role:
The Travel Technical Trainer will be responsible for providing instruction at various distributor locations on VRF Ductless and Residential HVAC equipment as well as within the Technical Training Center. Additionally the Trainer will contribute to content development in support of the HVAC Technical Training Center curriculum.
Key Responsibilities:
- Deliver courses for distributor and dealer customers covering VRF Ductless and Residential HVAC equipment along with technical HVAC concepts service and installation best practices.
- Create content to support the curriculum including presentations and hands-on activities with participants.
- Motivate and collaborate cross-functionally to achieve business objectives.
- Work with the Technical Training Team and subject matter experts to create and deliver accurate current and relevant content.
- Proficiency in hands-on training delivery methods and development requirements.
- Experience coordinating product-related trainings including new features installation service and troubleshooting simulations.
- Expertise in developing technical HVAC training courses for various skill levels (beginner intermediate and advanced).
- Ability to listen to end-user requirements identify trends in feedback and outline plans to address user needs.
- Capability to manage relationships with subject matter experts to foster partnerships in content development.
- Skill in reviewing and evaluating content and delivery from the learners perspective to determine necessary improvements.
- Experience delivering classroom and hands-on training.
- Strong communication skills both verbal and written.
- Exceptional customer service skills with keen attention to detail.
Required Qualifications:
- High School Diploma/GED
- 3 years of service and/or install experience in the HVAC field with working knowledge of VRF systems Ductless solutions and Residential HVAC equipment and their respective functions.
- 1 years of training experience.
- Capability to frequently travel from 50-75% of the time within the United States (US) Canada and other regions of North America with the possibility of further expansion.
Preferred Qualifications:
- Highly organized with strong attention to detail while also able to manage multiple priorities.
- Excellent written and verbal interpersonal skills.
- Have a combination of excellent technical skills be a self-starter with strong business understanding strong self-direction and excellent interpersonal/influencing skills to work across the Carrier organization and with customers.
- Have a personality defined by positivity responsibility integrity accountability and respect culminating in a strong work ethic.
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Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Employment Type
Full-Time
