Senior BMC Helix Consultant
Senior BMC Helix Consultant
Posted on :
22-07-2025
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1 Vacancy
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Job Description
Title : Senior BMC Helix Consultant
Location : Houston TX (Onsite)
Duration : 12 Months
Location : Houston TX (Onsite)
Duration : 12 Months
Job Description:
- We are seeking a highly skilled and experienced Senior BMC Helix Consultant to support the design development and maintenance of our enterprise ITSM solutions.
- This temporary role is ideal for a seasoned professional with deep expertise in BMC Helix Digital Workplace Business Workflows Innovation Studio ITSM and Remedy AR System.
- This is a key role in enhancing our service management capabilities supporting integrations and ensuring the stability and performance of our BMC Helix environment.
Responsibilities:
- Design develop and maintain BMC Remedy workflows forms reports dashboards Developer Studio Innovation Suite and DWP Catalog.
- Develop and maintain BMC Helix Business Workflows and Digital Workplace solutions.
- Lead architecture configuration and deployment of BMC Helix solutions.
- Design and implement integrations with enterprise systems (e.g. identity management service desks).
- Troubleshoot complex issues across the full technology stack (application database network OS client).
- Collaborate with stakeholders to gather requirements and deliver scalable maintainable solutions.
- Develop custom utilities and enhancements to extend BMC Helix capabilities.
- Provide mentorship and knowledge transfer to internal teams.
- Participate in beta testing early access programs and community engagement initiatives.
Qualifications Experience:
- 3 years of BMC Helix/Remedy development experience.
- 5 years of hands-on experience with BMC Remedy/Helix platforms.
- Proven track record in enterprise ITSM implementations and integrations.
- Helix Digital Workplace Advanced 20.x and greater.
- Helix Digital Workplace Catalog 19.x and greater.
- Helix ITSM 19.x (Professional) and greater.
Technical Skills:
- Strong knowledge of BMC Remedy ITSM architecture data model workflows and forms.
- Experience with BMC Digital Workplace and Business Workflows.
- Proficiency in troubleshooting across application database and infrastructure layers.
Other:
- Strong understanding of ITIL processes and service management best practices.
- Excellent communication documentation and stakeholder engagement skills.
- Ability to work well within a team.
Preferred
- Experience with BMC Innovation Studio.
- Familiarity with BMC Remedy ITSM integrations.
- REST API Experience is a big plus.
Employment Type
Full-time
Key Skills
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