Trade Support Analyst, Cotton
Trade Support Analyst, Cotton
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Trade Support Analyst for the Cotton Platform you will be a part of the Global SBS Commercial Service Line Team. Reporting to SBS Commodity Management Operation Manager this rle is responsible for providing operational support for the Domestic & International Supply Chain in various scopes including contract management master data management commercial invoicing cash management stock data reconciliation & declaration and client service management. This rle needs to provide support to the Cotton Platform for various markets mainly Australia and other important markets (China etc).
Main Responsibilities:
Contract Management:
- Perform daily trade confirmation monitoring and reconciliation (completeness/coherence check)
- Perform daily contract document reception/issuing monitoring and signature
- Issue contracts after trades are validated and verify accuracy between contracts issued/received in database; recognize discrepancies and communicate with the trading desk
- Perform daily price fixation and input in the Front Office System
- Perform daily price fixation note management
- Conduct regular contract updates in the Front Office System
Invoicing and Cash Management:
- Handle the daily goods invoices issuance
- Handle the daily booking for the secondary costs invoices
- Handle the daily payment request issuance
- Handle the daily cash collection monitoring by ensuring timely payment of the goods based on the customers orders and forecast safety stock levels (per customer and/or product)
- Monitor the daily cash collection monitoring including checking the invoices (matched or not) reporting cash (received or not)
- Update the data in the Front Office System
Stock Data Management:
- Handle the stock insurance declaration
- Upload the daily/weekly warehouse report in the Front Office System
- Perform stock reconciliation against warehouse receipts
- Maintain and update the specific data delivery in the system ensuring accuracy of delivery details and preferences
- Manage individual requirements and order history records
Client Service Management:
- Act as the key point of contact on any of the Clients orders ensuring proactive and professional communication
- Manage administrative counterparty requests such as payment status contracts & invoices documents account statements reconciliation etc
- Address clients inquiries and provide order status updates shipping details and documentation support
- Record clients claims/complaints and provide feedback after identifying resolution
- Build and maintain strong relationships with customers ensuring high standards and satisfaction levels
Experiences:
- At least 3-5 years of relevant working experiences in customer service order management supply chain or logistics in a B2B working environment
- Highly proficient with Microsoft Excel
- Experience in systems (SAP trading systems payment system etc) is a plus
- Ability to work in a fast-paced environment and handle a huge volume of requests
- Ability to prioritize multiple tasks meet deadlines and propose solutions
- Ability to work independently and commit OT when required
Other Soft-skills:
- Good business acumen and commercial awareness
- Strong analytical skills with a keen eye for details
- Independent self-starter who takes initiative and has a proactive attitude toward problems and issues
- Good communication and interpersonal skills
- Deliver high performance under tight deadline in a high-pressure environment
Languages:
- English (Fluent)
- Mandarin (Fluent)
- Additional language in ASEAN is an added advantage
Academics:
- Degree in Business/Accounting/Supply Chain/Logistics or related field of study
Additional Information :
Additional Information for the job
What We Offer
We provide a dynamic and stimulating international environment which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Our Benefits
- Competitive salary and benefits
- Hybrid work available (not applicable to all roles)
- Pension contributions
- Access to Training and Development
- Access to Concierge Partnerships
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity equity and inclusion.
LDC encourages diversity supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value both for our business and for other value chain stakeholders: our people our business partners the communities we touch and the environment around us
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
