Site 24/7 Applicaiton Monitoring Expert
Site 24/7 Applicaiton Monitoring Expert
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Job Description
Education and Work Experience Requirements: B.E/ Job Summary:We are seeking a highly skilled Application Monitoring Expert with deep experience in managing and optimizing monitoring for high-traffic e-commerce platforms using Site24x7. This role is critical to ensuring the performance availability and reliability of our digital storefronts APIs and backend systems. Key Responsibilities:Design and implement end-to-end monitoring strategies using Site24x7 for web mobile and API-based e-commerce synthetic transaction monitors to simulate key user journeys (e.g. login search add to cart checkout).Set up and fine-tune real-user monitoring (RUM) to capture customer experience application performance using APM Insight and integrate with backend services and with QA and development teams to identify stable element locators for alert trends reduce false positives and improve incident response daily/weekly reports on uptime performance and SLA as the primary liaison with Site24x7 support for advanced troubleshooting and feature and maintain custom dashboards for business and technical Site24x7 with ITSM tools (e.g. ServiceNow Jira) for automated incident creation and regular audits of monitoring configurations to ensure completeness and root cause analysis (RCA) for major incidents and contribute to post-incident training and documentation to internal teams on monitoring best in on-call rotations and support peak traffic events (e.g. sales product launches).Continuously evaluate and recommend improvements to monitoring strategy and tooling. Mandatory Skills: Proven experience with Site24x7 (mandatory). Selenium Scripting Strong understanding of application and infrastructure monitoring concepts. Experience with synthetic monitoring real-user monitoring (RUM) and log analysis. Familiarity with cloud platforms (AWS Azure GCP) and hybrid certification (if Any): Site24x7 certification (if available). Selenium certification a strong value add especially for synthetic transaction monitoring and automation. Azure Infrastructure Fundamentals certification beneficial for understanding and integrating monitoring with Azure to have skills: Knowledge of scripting (Python PowerShell or Shell) for automation. Strong analytical and problem-solving skills. Excellent communication interpersonal & presentation skills. Reliability Ability to work under pressure and ability to be precise in communication are must.
Qualifications :
B.E
Additional Information :
5 to 6 years
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
