Team Lead Onsite Support (m/f/d)
Team Lead Onsite Support (m/f/d)
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Job Description
As the Team Lead Onsite Support (m/f/d) you are the central point of contact for daily operations developing processes and ensuring optimal support for our internal customers from end users to VIPs. If you like to shape the best work experience for our internal users apply now!
YOUR ROLE AT SIXT
- You lead and coordinate our Tech Stop team at our headquarters in Pullach
- With your team you provide technical support in daily operations as well as on-site support for end users including VIP support
- You develop standardize and document efficient support processes
- You identify and analyze structural problems and coordinate with departments to find solutions
- You manage incidents and escalations
YOUR SKILLS MATTER
- Experience You successfully completed an apprenticeship in IT and gained several years of work experience such as in systems integration
- Leadership In addition you bring leadership as well as project management experience
- Solution-Orientation Analytical thinking and a solution-oriented approach are a matter of course for you
- Adaptability You show high adaptability to new processes technologies and challenges
- Tools Experience with ITSM tools like ServiceNow Jira and Confluence is a plus
- Communication You have excellent communication skills in German and English and you can interact confidently with management and stakeholders
WHAT WE OFFER
- Extra benefits Enjoy discounts on SIXT rent share ride and SIXT attractive vehicle leasing offers and exclusive deals with partners for travel tech fashion and more
- Mobility boost We support your mobility with a company car
- Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered
- Feel-good atmosphere Stay active with our modern SIXT gym various leisure activities like the gaming area or the SIXT choir and enjoy our high-quality employee restaurant
- Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours
- Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children
Additional Information :
About us:
We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
