Data Center Cluster Operations Leader, Mississippi, AMER MLZs

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. Aws is growing rapidly and we are looking for a Senior Manager to join our expanding Infrastructure Operations team.

The Senior Manager is one of our most senior management roles in the data center environment. In this role you will be responsible for leading a large organization managing department heads who own data center facility infrastructure including the operational availability of mechanical electrical and plumbing systems. The pace scale and growth of Amazons data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it.

The ideal candidate for this role will understand data center IT infrastructure data center facilities infrastructure and understand how the two coexist.

If you are passionate about Customer Experience think and act globally and want to contribute to the operational excellence of data centers. This may be the challenge youve been looking for!

Key job responsibilities
Hiring managing and developing the operations management team including facilities managers chief engineering managers and engineering operations technicians.

Attainment of organizational performance goals and objectives relating to safety security availability scaling and efficiency in support of our data center operations.

Planning and executing the Infrastructure Operations component of new AWS data center build-outs new colocation build-outs AWS data center expansions and colocation expansions including the entire mechanical/electrical/plumbing infrastructure to facilitate the daily operation.

Operation and maintenance of mechanical electrical and controls systems for Amazon datacenters to include preventive maintenance corrective maintenance and change management.

Vendor management of colocation data center services providers to meet or exceed contracted performance SLAs.

Oversight of a preventative maintenance system and the adherence to schedules evaluation and performance of our infrastructure supporting the data center operations.

Experience in successful insourcing and/or outsourcing specific maintenance task balancing internal skillsets with frugality.

Safety security and availability incident response incident management and incident resolution.

Continuous improvement of operational processes procedures methods and tools.

About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Bachelors degree in engineering computer science or a related field.
5 years operating as a manager of managers in data centers or a manufacturing facility or as a Regional Director of Facilities Maintenance/Operations.
10 years of relevant experience managing data center operations facility engineering operations critical environment facilities data center build-outs and scaling general manufacturing or similar

Ability to operate independently as a manager of a geographically distributed Infrastructure Operations management team.
Proven ability to hire develop and manage high-performing technical teams. Expert knowledge of data center mechanical electrical and controls systems or an equivalent industry with similar complexity.
Demonstrated track record in delivering complex projects. Continuous improvement of operational processes procedures methods and tools.
Operation and maintenance of mechanical electrical and controls systems for data centers to include preventive maintenance corrective maintenance and change management.
Vendor management of colocation data center services providers to meet or exceed contracted performance SLAs.
Safety security and availability incident response incident management and incident resolution.
Knowledge of information technology infrastructure domains such as compute server platforms storage server platforms server components network devices technologies and architectures IT service delivery principles and best practices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.