Order to Cash Analyst - Debt & Collection
Order to Cash Analyst - Debt & Collection
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1 Vacancy
Job Description
Job Summary:
- Performs in delivery capacity to ensure all OPCOS customer payments are received at LBU level and fully optimised in terms of collection and appropriate allocation
- Follows core Accounts Receivable processes to ensure highly accurate customer payment collection and subsequent allocation
- Execute unallocated credits (UCRs)
- Execute unidentified payments & collection posting (matching in MSNav)
- Ensures all Accounts Receivable KPIs / KIIs are delivered against working closely with other CSC teams branch and finance team to ensure performance / customer satisfaction achieved.
- Conducts customer payment process review constantly
- Personally responsible for payment allocation and associated MSNav master data payment accuracy
- Executes identified OTC/Finance programmed regarding payment processes and works closely with Commercial and Shared Services to ensure coordinated delivery of results.
- Responsible for assistance in report creation where required.
- Works with branch teams (Ops Productions Distribution) to ensure coordinated approach re OTC accounts receivable process.
Qualifications:
- Graduate of a four-year course preferably accountancy or business related
- 2 years experience in Account Receivables Customer Service Finance Commercial Sales Marketing or other related roles.
- Excellent understanding of the business ideally with an in-depth knowledge of customer service operation / commercial / sales support/ billing and OTC processes
- Good negotiation complex payment and allocation issues skills
- Broad Commercial / Credit Management knowledge & strong financial knowledge
- Strong influence and impact
- Able to establish credibility with internal/external customer
- Enhanced analytical skills
- Good knowledge of order to cash process
Employment Type
Full Time
