Site Reliability Engineer, Cloud Incident Response
Site Reliability Engineer, Cloud Incident Response
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Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Title: Site Reliability Engineer (SRE) Cloud Incident Response
Location: Melbourne Australia Sydney Australia Hybrid
Job Description
Get To Know Us:
SS&C GIDS provides information processing and computer software services and products. The Companys operating segments include financial markets customer management professional services and output solutions. SS&C GIDS serves the alternative investments asset and wealth management banking and lending insurance and real estate industries.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model
- Your Future: Income Protection Insurance & Salary Continuance
- Work/Life Balance: Generous Bereavement & Compassionate leave
- Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance
- Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
- Training: Hands-On Team-Customized including SS&C University
- Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
- Collaborate with global teams as part of a follow-the-sun support model.
- Respond to troubleshoot and resolve Level 2 application incidents.
- Ensure critical applications are effectively monitored using tools like Prometheus and Grafana.
- Create and maintain dashboards and alerts to enhance visibility into application health.
- Define implement and track key SRE metrics (SLOs SLIs error budgets).
- Partner with development teams to improve application reliability and resilience.
- Analyze incident trends and recommend improvements to reduce recurrence.
- Automate repetitive support tasks to improve efficiency.
- Participate in post-incident reviews and drive reliability initiatives.
What You Will Bring:
Minimum Qualification
- Bachelors degree in Computer Science Computer Engineering IT or related field.
- 5 years of experiencefor senior roles;fresh graduateswelcome for junior roles.
- Proficiency in one or more programming languages preferablyJava JavaScript or Python.
- Proven ability totroubleshoot complex systems.
- Skilled indebuggingcode optimization andautomation.
- Experience withrelational databasesand data analysis.
Highly Preferred
- Experience working inSite Reliable Engineer (SRE) rolesorincident response environments.
- Hands-on experience withcloud infrastructure preferablyAWS.
- Familiarity withobservability toolssuch asGrafanaELK Stack or similar.
- Experience deploying and managing applications onKubernetesplatforms.
- Strong skills inanalyzing and troubleshooting issuesinlarge-scale distributed systems.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Employment Type
Full-Time
