Job Description
Senior Commercial Insurance Account Manager
Job Summary
We are seeking a motivated and experienced Senior Commercial Insurance Account Manager to join our dynamic team. In this role you will manage and maintain strong long-term client relationships with a focus on delivering outstanding customer service and tailored insurance solutions. The ideal candidate will have a passion for supporting businesses in protecting their assets a strong sense of ownership and the ability to work effectively in a collaborative and inclusive environment.
Responsibilities
- Serve as the primary point of contact for assigned commercial insurance clients handling inquiries resolving issues and providing expert advice.
- Develop and execute strategies to retain and grow the client portfolio while identifying opportunities for cross-selling insurance solutions.
- Collaborate with sales underwriting and other key stakeholders to deliver customized insurance programs that meet client needs and comply with insurance regulations.
- Provide policy reviews coverage analysis and recommendations to clients to ensure they have the protection they need for their businesses.
- Maintain up-to-date knowledge of industry trends market conditions and products to best serve clients and provide informed recommendations.
- Oversee the processing and renewal of policies ensuring accuracy and timely completion.
- Build relationships with carriers and negotiate terms pricing and coverage on behalf of clients.
- Contribute to team initiatives and participate in training sessions to share insights and develop best practices.
- Document all client interactions accurately in the companys agency management system and ensure adherence to compliance requirements.
Qualifications/Requirements
- At least 3 years of experience as an account manager (5 years preferred) with a proven track record in a client-facing role.
- Holds an active P&C (Property and Casualty) insurance license.
- Strong knowledge of insurance products underwriting guidelines and risk management principles.
- Exceptional communication negotiation and relationship-building skills.
- Proficient in the use of agency management software and standard office applications (e.g. Microsoft Office Suite).
- Ability to manage multiple clients and tasks simultaneously with a detail-oriented approach.
Compensation Package
- Compensation: Between $65k-$85k (based on experience).
- Competitive benefits package paid time off professional development opportunities etc.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager