Case Management Director
Case Management Director
Posted on :
22-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-07-2025
Job Description
Company Overview:
AtResidential Transitions Inc. (RTI) our mission is to help people improve their quality of life by empowering them with knowledge resources and skillswhile always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness substance use challenges and other disabilities. Our services support people living independently in the community in their own homes as well as in our residential settings. Through compassionate care and a person-centered approach we aim to make a lasting difference in the lives of those we serve.
Position Overview:As aCase Management Director the primary objective of this role is to provide leadership in overseeing the Waiver Case Management (WCM) Targeted Case Management (TCM) and Dual Case Management (DCM) ensuring the delivery of high-quality case management services. The incumbent will supervise interdisciplinary teams offer clinical guidance to the Targeted and Waivered Case Management teams and provide consultative support to Residential Transitions Inc. (RTI) team members. Responsibilities include approval of treatment and community support plans that align with the needs of the targeted population maintaining consistency in treatment services assuring statutory or contract compliance and adapting to changes in program oversight.
Role Responsibilities:
Supervision and Quality Assurance
- Supervise Targeted Waivered and Dual Case Management teams to ensure quality clinical services accurate documentation implementation of treatment plans and compliance with State County and Agency standards.
Stakeholder Engagement
- Represent RTI in external meetings and trainings.
- Participate in County and State-led meetings to align agency services with stakeholder expectations.
- Coordinate with county and community stakeholders to ensure responsive and collaborative service delivery.
Leadership and Professional Development
- Provide leadership training performance feedback and professional guidance to support team development.
- Foster an environment of support accountability and continuous improvement.
Case Management Team Development
- Oversee the development and scaling of Targeted and Waivered Case Management teams.
- Recruit and retain qualified staff to ensure capacity aligns with program growth.
- Develop and revise case management policies procedures and strategic vision.
- Lead program planning and expansion efforts including service enhancements based on community needs.
Oversight and Compliance
- Monitor scheduling of diagnostic assessments and perform regular clinical chart reviews.
- Collaborate with the Chief Operating Officer to manage caseload distribution and ensure participant needs are met.
- Ensure contract compliance and implementation of corrective actions when needed.
Consultation and Crisis Management
- Provide clinical consultation and crisis support to team members.
- Support participants through guidance on coping strategies independent living skills and accessing community resources.
- Oversee referral processes and ensure timely access to necessary services.
Program Development and Contract Management
- Oversee development of new services and lead implementation of person-centered programming.
- Manage the review and renewal process for county contracts.
- Monitor and track contractual deliverables and reporting requirements.
- Identify opportunities for new funding or service areas to support RTIs mission.
Commitment Oversight
- Monitor judiciary requirements for all TCM participants.
- Ensure Targeted Case Managers are trained and supported in fulfilling legal and commitment oversight responsibilities.
- Facilitate consultation with county stakeholders on cases involving commitments.
Leadership and Financial Management
- Foster an environment of support for the people served by RTI.
- Manage budgetary and financial needs of the programs effectively.
Regulatory Compliance and Program Development
- Track training requirements and ensure staff meet all regulatory obligations.
- Develop and implement ongoing staff training in best practices compliance and case management roles.
- Onboarding and Termination
- Develop and implement structured onboarding for all case management roles.
- Oversee voluntary and involuntary terminations in collaboration with RTIs Human Resources Department.
Additional Responsibilities
- Undertake additional projects as assigned
Required Qualification and Experience:
- A minimum of 2 years of management experience.
- A background in either Targeted Case Management or Waivered Case Management.
- Knowledge of Procentive software preferred.
- Knowledge of community resources and how to access them.
- Experience with third-party billing and an electronic health record system is desirable.
- Ability to pass the BCA Criminal Background Check and the Sexual Exploitation of Patients by Psychotherapist screen required by DHS.
- Ability to pass screening required by Federal Human Services office of the Inspector General
- Ability to organize and work independently.
- Willingness to travel within the Metro Area for applicable mileage reimbursements with a current drivers license clean record and personal vehicle with insurance; and able to transport clients in that vehicle.
- Possess a person-centered approach consistent with the Philosophical approach of the individual program and RTI
- Ability to work with culturally diverse populations.
- Other as needed as company and role expand or evolves.
Preferred Qualification and Experience:
- Bachelors degree in a behavioral health related field.
Benefits of Working at RTI:
- Generous PTO Accrual: Earn up to 4.2 Weeks of PTO after 3 years and 3.2 Weeks of PTO years 0-3.
- 7 Company Paid Holidays 1 Paid Floating Holiday
- Matching 401k we are invested in your future.
- Medical Dental and Vision Insurance
- Paid Training Sessions
- Paid Paternal Leave
- Career advancement Opportunities
Compensation:$100000 per year
Type:Full-Time
Location:Mendota Heights
Location:Mendota Heights
Be the difference by making a difference. Advance your career in mental health today and change someones life tomorrow with Residential Transitions Inc. an award-winning organization that puts the people they serve and employ first.
RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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