DocuWare stands for globally distributed international teams and an open corporate culture that invites you to help shape it. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries In that case we are happy to welcome you to the team.
Your Responsibilities
Were looking for a Pre-Sales Engineer which plays a critical role in supporting DocuWares sales efforts by providing technical expertise throughout the sales cycle. Partnering with Authorized DocuWare Partners (ADPs) and the Sales team this role ensures that proposed solutions meet customer needs through consultative discovery tailored demonstrations and effective communication of DocuWares value proposition. The Pre-Sales Engineer serves as a trusted advisor bridging the gap between business requirements and technical capabilities while also enabling channel partners through training enablement sessions and joint customer engagements. This role is key to accelerating sales velocity increasing partner success and maintaining high standards of customer satisfaction and solution fit.
For this position you will need to live in the Continental USA.
Partner with Sales and Channel Teams to support Authorized DocuWare Partners (ADPs) in technical pre-sales activities including discovery demo configuration solution design and proposal support.
Conduct tailored software demonstrations and workshops for ADPs and prospective customers to showcase the value and functionality of the DocuWare platform.
Collaborate with sales staff and professional services teams to translate business requirements into technical solutions that align with customer workflows and digital transformation goals.
Assist in quoting professional services engagements with the professional services team.
Deliver technical enablement sessions and training workshops for ADPs to strengthen their ability to position demonstrate and implement DocuWare solutions independently.
Lead technical discovery and qualification efforts including needs assessments gap analyses RFP/RFI response and scoping of integrations or custom configurations.
Prepare and support proof-of-concept (POC) and pilot environments to validate proposed solutions and accelerate deal closure.
Maintain and document pre-sales activities within CRM systems including customer requirements configurations technical objections and engagement outcomes.
Continuously develop technical knowledge of the DocuWare solution portfolio and adjacent technologies to ensure best-in-class consultation and support.
What you need to succeed
Ability to travel two weeks a year to our Beacon NY office for Quarterly Briefings.
Ability to travel one week a year to our DoucWorld event (locations vary).
Educational Background: Bachelors degree in computer science information technology or a related field is preferred; advanced degrees (MBA or MS) are a plus especially with a focus on systems integration or enterprise software.
Technical Experience (35 years): Prior roles in IT systems engineering or software development with hands-on experience in document management systems including workflow automation metadata management and cloud deployment.
Pre-Sales or Solution Consulting Experience (25 years): Proven success partnering with sales teams to design and present technical solutions conduct discovery sessions and respond to RFPs in B2B or enterprise software environments.
Relevant Certifications: Strong preference for certifications such as Microsoft 365 CompTIA or specific ECM/DMS training; exposure to pre-sales frameworks like (e.g. SPIN MEDDIC Challenger) is a bonus.
Consistently meeting or exceeding quotas.
Superb presentation skills.
Excellent verbal and written communication skills.
Computer skills with ability to competently demonstrate software functionality.
Ability to analyze business processes and to find individual solutions.
Willingness to travel up to 40% of the time.
What we can offer
$110000 to $130000 base pay (based on experience). No cap on compensation howerver OTE is expected range of $160000 to $200000.
DocuWare funds $2000/$4000 annually towards single/family HDHP deductible
Your choice of 4 medical plans (HDHP EPO PPO)
Short Term Disability (100% company paid)
Long Term Disability (100% company paid)
Group Term Life insurance (100% company paid)
401(K) with company match
12 annual paid holidays and generous PTO plan
Profit Sharing
Internationally growing and well established company
Thorough onboarding & induction period
Training and development opportunities
Participation in a positive intercultural company culture with an openness to new ideas
Virtual instructor led fitness offerings.
Access to Udemy training academy and Tuition Reimbursement
Flexible Spending & Dependent Care Accounts
Company events and more
Our Values
New ideas are always welcome here.
At DocuWare youll find an open corporate culture a wide variety of options for further education and a friendly informal work environment. We offer creative self-motivated individuals a diverse international working environment with plenty of freedom and opportunity for professional development.
You can find what makes us a unique and rewarding employment experience on Instagram! Check us out at
Our application process
1. Virtual prescreening with a Recruiter to get to know each other.
2. Virtual interview with the Recruiter and Hiring Manager.
3. Demo Interview of the DocuWare solution.
4. Final in-person interview in the Beacon NY office.
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