Health Business Centre Advisor
Health Business Centre Advisor
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Job Description
- Suffolk County Council Allington Clinic Ipswich IP4 4ER (Hybrid)
- 24404 per annum pro rata
- 18.5 hours per week
- Permanent
As a modern flexible and effective organisation were driven to make a positive difference to the environment the communities we serve and the careers of our people. Thats why when you join us as a Health Business Centre Administrator youll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career. You will be based at Allington House Ipswich with hybrid working options.
Reimagine the possibilities.
The Health Business Centre (HBC) is an integral and key element of the Suffolk 0-19 Healthy Child Service and its function is to support the delivery of the Health Visiting and School Nursing services to children and young people across Suffolk ensuring that families receive a seamless efficient and timely response. It is also the single point of contact for all clients staff and stakeholders.
Your role and responsibilities
You will:
- work alongside Health Visitor teams to receive register and process newly born and newly registered children into the Suffolk area via a computerised system (SystmOne - the computer system used by many Suffolk GPs and Hospitals)
- be responsible for processing these children as required by the relevant service specification for 0-5 Health Visiting this spans a number of interventions including making appointments for Antenatal and new births through to scheduling 1 and 2 year developmental reviews ensuring we meet Key Performance Indicators (KPIs) for the service
- provide a telephone and email service to clinicians and service users between 8am - 5pm.
You will need to:
- work well within a team as well as part of a matrixed team
- be adaptable and quick to learn
- work off your own initiative
- solve problems in a sometimes pressurised environment
- be well organised in planning and working ahead
- have outstanding communications skills for dealing with both internal and external customers
- have good working IT skills to work across a range of software i.e. Microsoft packages SystmOne.
The expectation would be for you to have the flexibility to be able to offer either an 8am start or 5pm finish for part of your working week
You can view a full list of requirements in theJob and Person Profile (docx). If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
The teams purpose is to support the clinical teams in the delivery of the Healthy Child Programme. We value teamwork a solution focused approach and positive working relationships.
We will offer you
You will receive induction into the HBC management supervision and ongoing development to support you in this new role. As well as opportunities for career development supported by in-house training and other learning opportunities.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report ().
For more information
Please contact Wendy Massingham (she/her) for a casual conversation. You can reach her by calling 0or emailing.
How to apply
Step 1 - Read the Job and Person Profile (docx).
Step 2 - Click Apply Now to start your online application.
Step 3 -Write a supporting statementanswering the following questions should use theSupporting Statement template(other formats may not be accepted). Please use Arial font size 11 and keep your statement to a maximum of two sides of A4
Question 1 - In your own words what do you know about Children & Young Peoples Services Suffolk (max 200 words)
Question 2 - Why are you applying for this role (max 200 words)
Question 3 - What 3 key skills could you bring to this role. Give an example against each detailing how you have demonstrated this (max 500 words)
Question 4 - Give an example of a challenging situation you have had to deal with to conclusion (300 words)
Question 5 - Tell us what experience you have of planning organising and prioritising your workload (max 300 words)
Step 4:Click Apply Now to start your online application and upload your supporting statement on the final page (without a supporting statement your interest will not be progressed).
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailing or calling. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date:11.30pm 02 August 2025.
Interview date: 14 August 2025
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
