Military SkillBridge Fellowship: Account Manager - Defense (HoH)

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

About Caterpillar Defense

Caterpillar Defense proudly serves all branches of the U.S. military and federal government allied militaries and governments and original equipment manufacturers. For over 100 years we have supplied reliable products and solutions to government agencies and military forces worldwide supporting people who put their lives on the line to provide security generate energy and supply humanitarian aid.

Today we continue to deliver leading-edge products and global services working around the clock and around the world to deliver the power and performance that customers need. Caterpillars largest single customer is the U.S. Department of Defense.190000 machines tanks tactical vehicles and submarines move missions forward with Cat engines. We also provide solutions for power generation and surface ships. Cat has powered crucial engineering and logistical operations in every major conflict since WWI.

Job Summary:

As an Account Manager Fellow at Caterpillar Defense you will be trained to lead and coordinate all sales and solution programs related to electric power generation for defense applications. In this role you will drive the development prioritization and communication of Caterpillar Defenses growth strategy across the U.S. military federal government allied governments and their prime contractors.

You will be responsible for creating and executing a strategic plan that bridges the gap between traditional organic growth with existing accountsas outlined in the annual business planand a structured approach to expanding sales. This includes targeting new opportunities within the U.S. Department of Defense other government agencies and allied defense sectors through major support campaigns and programs of record.

The SkillBridge Fellowship is typically 12 weeks in length per the Hiring our Heroes schedule and is paid per the Department of Defense (DoD) SkillBridge program policy.

What You Will Do:

• Understand Caterpillar policies procedures and organizations and leverage this knowledge to provide the best products and services from across the Caterpillar enterprise.
• Engage the military services government agency and allied energy stakeholders to enable them to meet energy-related goals identify affordable solutions and facilitate public-private partnerships Energy Service Companies (ESCOs) and utilities with Caterpillar solutions to grow Caterpillars sales and sustainment market share.
• Ensure Caterpillar Defense projects are integrated with other enterprise business activities and projects particularly rental and power generation product groups and the Cat dealer network.
• Oversee performance and support capture research market allegiance and reporting activities for this business segment.

Required Qualifications:

• Must be approved for a military SkillBridge and aligned with the Hiring our Heroes fellowship program.
• Must be able to be in-office in Irving TX for the duration of the fellowship.

Skills You Will Have:

Customer Focus Extensive: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Aligns Caterpillar products and services with government customer objectives to deliver the most effective solutions.
• Develops team deliverables to ensure full compliance with customer requirements.
• Promotes and exemplifies a strong customer focus as a core organizational strategy.

Effective Communications - Extensive: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

• Applies strong communication and leadership skills to coordinate effectively with business development and account management teams in preparation for upcoming capture opportunities.
• Uses prior defense program and industry knowledge to shape Caterpillar Defense internal processes while retaining its reputation for commercial excellence.
• Responsible for the translation of business unit goals and objectives into an actionable roadmap.

Relationship Management Extensive: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

• Serve as the face of Caterpillar Defense for government defense and allied leadership as well as their power generation-related trade organizations consortiums and governing bodies.
• Communicates to clients regarding expectations of all parties.
• Participates in negotiating the terms of the business relationship.
• Conducts periodic reviews of work effort progress issues and successes.
• Maintains productive long-term relationships with clients or vendors.
• Creates opportunities to educate support teams on client priorities.
• Empowers others to establish collaborative healthy relationships.

Account Management Working Level: Knowledge of account management; ability to manage day-to-day activities providing services and support to existing clients.

• Participates in orchestrating and coordinating a team sale.
• Uses proper resources for the day-to-day support of existing clients.
• Analyzes the sales history and current activity for a specific account.
• Coordinates with internal support functions to meet unique client needs.
• Provides account management support to a specific customer or account.

Value Selling Extensive: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.

• Manages and grows Caterpillar Defenses sales pipeline by finding assessing and capturing electric power generation opportunities in the Defense and Federal space.
• Coordinates with government and military logistics and engineering entities (DOE DOE FEMP OSD CASCOM USACE NAVFAC USAIMCOM USAFIMSCOM NATO USAF CE) to ensure Caterpillar consideration for developmental and strategic efforts.

Additional Information:

• Work Location: Irving TX
• This position requires the candidate to work a 5-day-a-week schedule in the office.
• Relocation assistance is not available

Caterpillar Inc.is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For more than 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

This job is subject to Naval Nuclear Propulsion Information (NNPI) which prohibits the release of technology and technical data to non-U.S. citizens.). By applying to this position you acknowledge that you are a U.S. citizen; not hold dual citizenship with another county; and are willing to present evidence of your U.S. citizenship.

Caterpillar aligns to Department of Defense (DoD) SkillBridge requirements regarding compensation and benefits.The Caterpillar total rewards information provided below is for illustration only. All compensation and benefits for this role will be provided by DoD.Discuss with your Talent Acquisition Specialist for more details.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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