Program Manager -Operations, Pricing Quality
Program Manager -Operations, Pricing Quality
Posted on :
22-07-2025
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1 Vacancy
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Job Description
operates in a global e-Commerce environment without boundaries and operates a diverse set of businesses worldwide including Retail third party marketplaces e-Commerce platforms web services for developers.
Audit team strives to improve Customer trust and Amazons price perception through consistently low and easy-to-understand pricing.
Audit operations Team is an integral player of Retail Systems in enabling Amazons pricing strategy and operations. The teams primary role is to provide on-time and accurate inputs to help make great pricing decisions. We build and execute on scalable & efficient processes to ensure Amazons price competitiveness. The tasks handled by this group have a direct impact on customer buying decisions and Amazons topline & profitability.
Opportunity:
Do you want to be part of the team that ensures Amazon keeps its best price promise across millions of products worldwide Does the challenge of driving decisions in a dynamic environment excite you Do you love solving complex business problems using technology Are you seeking an environment where you can drive innovation Are you a passionate self-starter If the answers to the above questions are a resounding YES read on!
The Program Manager Operations will lead and manage a team of high performing Managers and their teams responsible for providing accurate inputs to the pricing models. The job involves end to end business planning including but not limited to creating annual plans strategy analytics and developing framework for execution ensuring operational rigor and designing high business impact processes. He/she will be the strategic point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams and senior leaders. He/She will manage business impact via functional activities and will be accountable for designing and delivering on all KPIs of the same. The individual will interface and drive agenda with the automation & technology teams to build scalable solutions and in addition he/she will be responsible for ensuring the safety security and integrity of Amazons systems and data. The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.
The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. He or she will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company. The ideal candidate actively seeks to understand Amazons core business values and initiatives and translates those into everyday practices.
Key job responsibilities
Key job responsibilities
Some of the key result areas include but not limited to:
Responsibility for defining and driving operational/business goals
Building a data oriented culture adoption of technology solutions and process improvement projects to achieve operational and business goals.
Managing stakeholder communication across multiple lines of business on operational milestones process changes escalations etc.
Designing and developing strong relationships with senior stakeholders in the Retail business.
Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.
Owning specific people programs on coaching and development and team engagement.
. People Management (team & stakeholders); Formulate Implement Track career path & Individual Development Plans of each team member; Stakeholder communications and influence; Author high quality business documents
. Planning & Forecasting Resource allocation and Prioritization of work to meet operational/business goals
. Quality & Process Excellence; Defect reduction across systems and manual processes; Process improvement automation to scale and development of new solutions
- 2 years of program or project management experience
- 3 years of team management experience
- Experience leading process improvements
- Experience with data analysis and business case development and managing programs from concept to implementation
- Knowledge of data mining using SQL
- Experience in translating business needs into detailed feature requirements
- Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Audit team strives to improve Customer trust and Amazons price perception through consistently low and easy-to-understand pricing.
Audit operations Team is an integral player of Retail Systems in enabling Amazons pricing strategy and operations. The teams primary role is to provide on-time and accurate inputs to help make great pricing decisions. We build and execute on scalable & efficient processes to ensure Amazons price competitiveness. The tasks handled by this group have a direct impact on customer buying decisions and Amazons topline & profitability.
Opportunity:
Do you want to be part of the team that ensures Amazon keeps its best price promise across millions of products worldwide Does the challenge of driving decisions in a dynamic environment excite you Do you love solving complex business problems using technology Are you seeking an environment where you can drive innovation Are you a passionate self-starter If the answers to the above questions are a resounding YES read on!
The Program Manager Operations will lead and manage a team of high performing Managers and their teams responsible for providing accurate inputs to the pricing models. The job involves end to end business planning including but not limited to creating annual plans strategy analytics and developing framework for execution ensuring operational rigor and designing high business impact processes. He/she will be the strategic point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams and senior leaders. He/She will manage business impact via functional activities and will be accountable for designing and delivering on all KPIs of the same. The individual will interface and drive agenda with the automation & technology teams to build scalable solutions and in addition he/she will be responsible for ensuring the safety security and integrity of Amazons systems and data. The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.
The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. He or she will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company. The ideal candidate actively seeks to understand Amazons core business values and initiatives and translates those into everyday practices.
Key job responsibilities
Key job responsibilities
Some of the key result areas include but not limited to:
Responsibility for defining and driving operational/business goals
Building a data oriented culture adoption of technology solutions and process improvement projects to achieve operational and business goals.
Managing stakeholder communication across multiple lines of business on operational milestones process changes escalations etc.
Designing and developing strong relationships with senior stakeholders in the Retail business.
Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.
Owning specific people programs on coaching and development and team engagement.
. People Management (team & stakeholders); Formulate Implement Track career path & Individual Development Plans of each team member; Stakeholder communications and influence; Author high quality business documents
. Planning & Forecasting Resource allocation and Prioritization of work to meet operational/business goals
. Quality & Process Excellence; Defect reduction across systems and manual processes; Process improvement automation to scale and development of new solutions
- 2 years of program or project management experience
- 3 years of team management experience
- Experience leading process improvements
- Experience with data analysis and business case development and managing programs from concept to implementation
- Knowledge of data mining using SQL
- Experience in translating business needs into detailed feature requirements
- Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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