Service Proposals Engineer
Service Proposals Engineer
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$ 75000 - 85000
1 Vacancy
Job Description
We have met todays energy needs while planning for tomorrows for over 100 years. Beginning with the first modern generator the Rehlko Automatic Power & Light launched in 1920 Rehlko has been an innovative leader in energy resilience.
Our product range includes engines generators power conversion UPS systems EV components and electrification solutions microgrid controls and management clean energy solutions and much more that serve a broad spectrum of OEM residential industrial and commercial customers.
Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world and the commitment to keep innovating towards greater impact.
At Rehlko our team members are the essential energy that powers our organizations success. We are committed to fostering a safe and sustainable work environment where safety is everyones responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication proactively reporting hazards following protocols and suggesting improvements. Join us in creating an energy resilient world for a better future!
Why You Will Love this Job:
As a Service Proposals Engineer with Clarke Energy USA youll play a vital role in developing clear accurate and competitive service proposals that support our customers needs and drive our business forward.
Located in Crown Point Indiana this role begins with onsite work and shifts to a hybrid schedule after three months. Youll work closely with our Service Director and cross-functional teams to develop proposals that uphold our commitment to exceptional service and customer satisfaction.
Specific responsibilities
Interpret service inquiries and requests for quotations from customers and internal departments to understand their ongoing operational and maintenance needs.
Engage with customers via phone email or in-person meetings to clarify service requirements and propose tailored after-sales solutions.
Coordinate site visits and meetings with service subcontractors vendors and internal teams to assess scope and feasibility of service proposals.
Support the Service and Sales team during customer meetings by providing technical and commercial input on service offerings.
Define key objectives and service options in line with company capabilities coordinating necessary technical and commercial information to develop comprehensive service proposals.
Collaborate with the Service Sales Engineering Commercial and Project teams to evaluate technical risks warranty implications and commercial terms for service contracts.
Prepare and submit detailed service proposals and tenders including pricing scope of work commercial terms and technical specifications.
Act as the primary point of contact for customer queries related to service proposals ensuring timely responses and fostering long-term customer relationships.
Issue RFQs to suppliers and subcontractors for service-related components and works ensuring alignment with technical specifications and terms & conditions.
Track and report the status of service proposals maintaining accurate records and keeping the Service Director informed of progress and issues.
Track existing service and parts agreements initiating renewal discussions ahead of contract expiry.
Support the Service team during the handover of successful proposals to ensure smooth transition into execution.
Maintain compliance with internal quality systems and documentation standards throughout the proposal process.
Ensure all work adheres to Health Safety Environmental and Quality (HSEQ) policies and procedures.
Requirements
Bachelors degree in Mechanical or Electrical Engineering.
Minimum 1 year of experience in proposals sales or service engineering within an engineering environment.
Strong grasp of mechanical and electrical engineering principles in service and maintenance contexts.
Solid knowledge of reciprocating gas engines in power generation applications.
Experience with CHP systems Battery Storage or Renewable Natural Gas (RNG).
Familiarity with Clarke Energy products and engine service operations.
Understanding of federal regulations industry standards and commercial terms relevant to after-sales service.
Skilled in risk analysis data interpretation and scope definition for service contracts.
Proficient in Microsoft Office suite.
Core Skills & Personal Attributes:
Analytical mindset with strong questioning techniques to uncover customer needs and craft effective solutions.
Excellent relationship-building skills across internal teams and customer stakeholders.
Clear confident communicatorboth written and verbal.
Highly organized and detail-oriented.
Commercially astute with the ability to balance technical recommendations and business goals.
Collaborative and team-oriented with a proactive solution-driven approach.
Adaptable under pressure and resilient in the face of shifting priorities.
Strong decision-making skills focused on risk vs. return.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The salary range for this position is $75000 to $85000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidates experience their education and the work location. Available benefits include medical dental vision & 401k.
About Us
Rehlkoproudly offers a rich history steeped in creativity and commitment to our associates and communities along with competitive benefits and PurposeCreating an energy resilient world for a better futureand Values: Curiosity Trust Pace and Excellence are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at addition to the investment in your development Rehlko offers a benefits package including a competitive salary health vision dental 401(k) with Rehlkomatching and more!
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities including but not limited to hiring job assignment compensation promotion benefits training discipline and termination without regard to race creed color ethnicity religion sex pregnancy childbirth or related medical conditions genetic information age national origin citizenship ancestry caste mental or physical disability marital or familial status sexual orientation gender identity or expression genetic information political belief or affiliation union membership status military status veteran status or any other characteristic protected by national state local or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national state local or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms privileges or conditions of employment because of a persons physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment please contact Rehlko is an equal opportunity/affirmative action employer.
Our Values
Curiosity Seek learn share
Trust Go farther together
Pace Focus to go faster
Excellence Find the win every day
Employment Type
Full-Time
