IT Intern
IT Intern
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Job Description
About the Role
Tides Medical is seeking an enthusiastic and driven IT Intern to support our growing technology environment. This internship is designed to provide hands-on experience in various aspects of Information Technology including service desk operations systems administration data management and enterprise application support.
Working alongside a dynamic IT team interns will gain exposure to real-world tools and technologies used in healthcare and business operations while building foundational skills that support future career growth.
Key Responsibilities
- Provide basic IT support and assist with end-user service requests
- Help document test and validate technology processes and system changes
- Support IT staff in daily operations project tasks and technology rollouts
- Assist in data-related activities such as cleansing validation and reporting
- Participate in system access management and identity-related tasks
- Contribute to process improvement and automation initiatives
- Shadow IT professionals across multiple disciplines including security infrastructure and applications
Focus Areas May Include
- IT Service Management Assist with troubleshooting ticket handling and support documentation
- Enterprise Systems Gain exposure to tools like Microsoft 365 CRM ERP and cloud-based platforms
- Data & Reporting Support development and maintenance of dashboards and analytics tools
- Security & Access Control Learn about identity management secure access and best practices in cybersecurity
- Project Support Collaborate on technology initiatives that align with organizational goals
Learning Objectives
- Apply academic knowledge to solve practical IT challenges
- Develop professional communication and collaboration skills
- Gain experience in a structured enterprise IT environment
- Build confidence working with modern technologies and business systems
- Actively enrolled in a bachelors or graduate degree program in IT Computer Science or related field
- Strong interest in enterprise technology systems or data
- Eagerness to learn take initiative and work in a team setting
- Basic familiarity with Microsoft tools or general technology support is a plus
- Eligible for school credit if applicable
Work Environment
Physical demands:
- Must be able to stand for the full duration of a shift
- Must be able to lift a minimum of 25 pounds
- Must be able to write clearly and legibly
Mental demands:
- Must be able to manage multiple tasks and prioritize workload
- Must be able to complete tasks independently
Required Experience:
Intern
Employment Type
Intern
