Insurance Billing/Collections Assistant III (Hybrid) - Physicians Billing Service
Insurance Billing/Collections Assistant III (Hybrid) - Physicians Billing Service
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Job Description
Scheduled Hours
40Position Summary
Performs advanced billing and collection activities. Acts as Lead Insurance Billing/Collections Assistant. Makes collection calls verifying accuracy and completeness of claims contacts insurance companies and collection agencies in regards to expediting payments from various payers for physicians services. Handles discounts adjustments and charge corrections.Job Description
Primary Duties & Responsibilities:
May act as a Lead Insurance Billing/Collections Assistant. May train and provide guidance to other IBC Assistants.
Performs collection follow-up duties on specific financial classifications such as commercial insurance self-pay Medicare and Medicaid claims.
Handles discounts adjustments and charge corrections.
Makes collection calls to insurance companies and patients to ensure timely payment of claims.
Reviews remittance advises for rejection and accuracy of payment amounts.
Verifies accuracy and completeness of charge tickets monitors attachments for claims to obtain maximum reimbursements.
Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
Responds to questions and requests from Insurance companies.
Supports customer service unit in answering billing and collection questions.
Acts as back-up support for Accounts Receivable staff during peak times vacations and illnesses.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Primarily remote with the exception of coming into the office at least once a month.
Physical Effort
Typically sitting at desk or table.
Repetitive wrist hand or finger movement (PC typing).
Equipment
Office equipment.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
Work Experience:
Skills:
Drivers License:
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section.
Certifications:
Work Experience:
Skills:
Collections Strategies Communication Computer Literacy Confidential Data Handling Medical Terminology Office Equipment Telephone SystemGrade
C08-HSalary Range
$20.57 - $30.84 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including ones qualifications and performance equity with others in the department market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation please emailor call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and as applicable for the position other background checks drug screen an employment and education or licensure/certification verification physical examination certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation 10 recognized holidays and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges annual health screenings mental health resources mindfulness programs and courses employee assistance program (EAP) financial resources access to dietitians and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care Weve got you covered.
WashU covers the cost of tuition for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Employment Type
Full-Time
