Research & Data Administrator
Research & Data Administrator
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1 Vacancy
Job Description
This is a hybrid position based in our Heredia office (Ultrapark LAG Edificio 2 piso 1 oficina 1 Ulloa Lagunilla). During the initial training period (approximately 3 months) the schedule will require 3 days in the office and 2 days working from home each week. After training in-office presence required only twice per month.
Do you pay attention to the tiniest details love solving puzzles and enjoy communicating through a help-first customer-centric style If this sounds like you you would be an ideal fit for our Research & Data Administrator position on Procores Scout Research Team.
As a Research & Data Administrator youll partner with your team and key Customer Success Team members to ensure customers are getting what they have earned by sending legally compliant documents. Use your investigative and people skills to correct wrong data fill in the gaps and maintain accuracy and efficiency through steady communication. It takes a unique person to enjoy both data accuracy and constant communication. In this role you will learn how to use construction databases and research project information to fill in missing information. If you pay attention to the tiniest details love solving puzzles and enjoy communicating through a help-first customer-centric style we want to chat!
This position reports into The Scout Research Manager and will be based in our Costa Rica office. Were looking for someone to join us immediately.
What youll do:
Search property information through online county websites other internal and external tools
Interact with our customers and construction companies by telephone and email
Work on deadlines prioritized by our SLA with our customers
Update job information in our database through data entry
Correct inaccuracies and fills in gaps based on our customers data
What were looking for:
Fluent English speaker required and subject to verification via assessment
Ability to communicate optimistically clearly and successfully with clients and handle customer inquiries with professionalism is required and subject to verification via assessment
Youre a proactive problem-solver
You arent afraid to get analytical
Youre attentive and precise in your work with strong attention to detail
You work at a quick and efficient pace
You enjoy thinking on your feet and maintaining a customer service perspective in each interaction.
Youre hard-working and not afraid to get out of your comfort zone
Youre comfortable with a routine can be given tasks and a schedule and stay on track
You enjoy learning a new tool or software and lean into new opportunities to create efficiency with tech
You enjoy working on your own but like having a team to bounce ideas and questions off of and collaborate with
Additional Information :
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.
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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
