WIC Program Assistant
WIC Program Assistant
Posted on :
19-07-2025
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1 Vacancy
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Job Description
Job Summary:
The Lawrence WIC Program is now seeking a WIC Program Assistant to work with a large team in a very busy office. Responsibilities include answering telephones scheduling appointments screening participants for eligibility data entry issuing benefits and managing client schedule available.
Essential Functions/Key Responsibilities:
- Follows all protocols and/or regulations for processing applicants/participants for (re)certification including: verifying identity income residency and participant category; educating participants on their rights and responsibilities authorized signatures and shoppers WIC foods and using benefits at authorized vendors; referring participants to MassHealth SNAP TAFDC and other health and human service programs; providing notification for end of certification missed benefits and/or ineligibility to receive WIC benefits.
- Oversees benefit issuance for prescribed food prescription including: re(issuing) food/formula prescription benefits; capturing participant authorized signatures for benefit issuance; and maintaining security of WIC cards.
- Performs routine office duties including answering telephones; scheduling appointments; data entry; and managing client flow.
- Attends bi-weekly staff meetings and other trainings conferences and workshops as appropriate.
- Performs other duties as needed including quality assurance activities.
Skills & Qualifications:
- High school diploma or G.E.D. and one year of general office experience; experience in a health care or community facility preferred.
- Proficient computer skills.
- Well-organized systematic approach to work.
- Good communication and interpersonal skills.
- Sensitivity to the needs of the client population.
- Available to work at least one Saturday a month.
- Bilingual (Spanish and English) preferred.
- Must have a suitable CORI & SORI completed within the first 30 days of employment
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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