Receptionist - Missussauga (Milverton)
Receptionist - Missussauga (Milverton)
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1 Vacancy
Job Description
At GHD we dont just believe in the power of commitment we live and breathe it every day.
Thats why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. Well help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life.
Together with your colleagues clients and partners youll make an impact that is felt by all. See where your commitment could take you.
Who are we looking for
Our office in Mississauga Ontario is looking for a friendly energetic and customer-centric Receptionist to join us on a full-time permanent role will involve general office support and working closely with our staff across several different lines of business with opportunities for career growth. The responsibilities and duties are outlined below. The role will receive visitors at the front desk by greeting welcoming directing and announcing them appropriately. Answer screen and forward incoming phone calls (may involve operating a telephone switchboard).
Were seeking the curious those who are stimulated by fresh thinking and a desire to shape our communities in new positive ways.
As part of a truly global team working on complex and rewarding projects youll be at the forefront of driving change.
See what the power of commitment can do for you.
Responsibilities- Administration: Produce update and provide best practice support on Microsoft documents databases and other departmental systems. Tasks may include purchasing materials entering budgetary information and recording time and expenses.
- Customer Service: Carry out a range of customer service activities including handling customer cases and inquiries that are more complex or outside the norm.
- Internal Communications: Support in using the internal communications system to access specific information on request.
- Resolving Customer Issues: Respond to basic and advanced customer issues such as returns exchanges and complaints; escalate appropriately.
- Receiving Visitors: Receive and screen visitors answering routine questions providing information or directing requests elsewhere.
- Operational Compliance: Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
- Operations Management: Carry out operational tasks by following established processes. May involve adjusting basic settings or parameters in order to meet performance standards.
- Handling Inquiries and Correspondence: Answer the telephone and assist callers or those making varied inquiries by email or mail with any basic requests for information directing more complex matters to colleagues as necessary.
- Operating Machine or Equipment: Operate basic equipment and machines and carry out routine tasks. Involves following strict detailed instructions.
- Work Scheduling and Allocation: Organize own work schedule each day in line with changing priorities.
- Business Meetings/Events Arrangement: Maintain appointment calendars and reserve meeting rooms following detailed instructions to arrange business meetings efficiently.
- Personal Capability Building: Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
- High School Diploma
- General Experience: Minimum 1-3 years of professional office experience required
- Professional attitude and approach is a prerequisite
- Excellent interpersonal and communication skills
- Interactive energetic and engaging personality
- Experience using the Adobe & Microsoft suite of applications (MS Teams Outlook Word Excel)
- Must be able to work in office 40-hour work week; 8:00 a.m. to 5:00 p.m. Monday to Friday.
#LI-MC1
Take on some of the worlds toughest challenges - with everyone at GHD backing you every step of the way.
Well give you control over your career empower you to find innovative solutions and help you create a lasting impact.
See where your commitment could take you with GHD.
As a diverse and inclusive organization we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.
Employment Type
Full Time
