Senior Market Research Manager, Employee Experience
Senior Market Research Manager, Employee Experience
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Job Description
About Employee Experience:
Ipsos partners with organizations to listen to and act on the voice of their employees -- helping them foster thriving workplace cultures increase engagement and support business success. We specialize in bespoke research approaches that are tailored to each clients unique organizational context culture and strategic goals. Whether its designing an annual employee survey a comprehensive listening program or developing leadership indices our approach is grounded in methodological rigour to deliver insight-driven solutions that inform real change across the employee pride ourselves on our ability to bring a thoughtful inclusion-focused lens to our work helping organizations better understand and support the diverse experiences of their people.
What makes this role important at Ipsos
As a Senior Market Research Manager in Employee Experience you will play a pivotal role in designing and executing employee listening programs managing platform implementations analyzing and reporting on actionable insights to our clients. Youll support some of Canadas leading organizations in navigating workplace transformation and talent strategy. This role involves strong project management critical and analytical thinking and client-facing skills.
What you can expect to be doing:
- Contributing to all aspects of the research process including research design questionnaire development survey programming data quality assurance analysis and report delivery
- Managing research programs from launch to long-term execution with a focus on ensuring consistency insight and impact
- Acting as a main point of contact for our clientsbuilding strong consultative relationships and delivering timely updates and recommendations
- Supporting internal process documentation and identifying opportunities for continuous improvement in service delivery
- Collaborating with internal teams (data processing analytics operations) and external partners (e.g. platform vendors) to ensure high-quality execution
- Mentoring and supporting junior team members contributing to their development and success
This might be the job for you if you have:
- A Bachelors degree in a related field (e.g. Psychology Sociology Human Resources or Research)
- 46 years of experience in quantitative research with a focus on employee experience or related HR/organizational consulting considered a strong asset
- Familiarity with employee engagement surveys lifecycle surveys or HR analytics tools and methodologies an asset
- Strong project management skills with the ability to juggle multiple priorities and meet deadlines
- Comfort working with large data sets and interpreting complex information to tell a compelling story
- Self-motivated with a proactive mindset with excellent communication and relationship-building skills
- A collaborative spirit and an ability to thrive in a team-oriented dynamic and deadline driven environment
- Proficiency in SPSS an asset
- Experience working with platforms like Qualtrics Medallia or other platforms an asset
If you dont meet 100% of the requirements we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization not just the one youre applying to!
Whats in it for you:
At Ipsos youll experience opportunities for Career Development an exceptional benefits package (including generous PTO healthcare plans wellness benefits) a flexible workplace policy and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos how were making an impact around the world and more about our benefits and employee programs please visit:Why Work at Ipsos CA
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employees individuality and diverse perspectives. For more than 40 years our mission has been to generate and analyze data about society markets brands and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos diverse employees who compile and analyze this datathey are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees creating an environment that promotes inclusion and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner in line with code of best practices concerning diversity and inclusion human rights equality and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin protected veteran status or any other protected class and will not be discriminated against on the basis of disability.
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Required Experience:
Manager
Employment Type
Full Time
