Credit Manager - Vellore

Job Purpose

The purpose of this job is to execute risk and credit operations on the basic transactions assigned as per established frameworks and processes ensuring sound portfolio quality management. Further this role coordinates with Sales Operations and ABFL Risk colleagues to ensure efficient and effective risk management operations

Job Context & Major Challenges

Organizational Context
Key Aspects:
Part of the Aditya Birla Financial Service Group (ABFSG) Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act 1987. The company offers a complete range of housing finance solutions such as home loans home improvement and home construction loans balance transfer and top-up loans loans against property and construction finance. The company acquired its license on 9th July 2014 and has aggressive growth plans
ABHFL operates in the Rs. 11.4 trillion Indian Housing Finance market which has grown at a steady rate of 17% CAGR over the last 3 years while reporting good asset quality despite challenges in the operating environment. While the industry is dominated by five large groups there has been an emergence of newer entrants in niche segments like affordable housing and self-employed borrowers given the high potential in these segments. Despite increased focus by banks HFCs have been able to maintain their share in the mortgage market and has remained stable at 37% as on December 2015
The nature of the HFC business (dealing largely with retail customers in the potentially sensitive area of housing/ mortgages) along with the additional regulatory and control mechanisms imposed as a result means it is imperative that all functions and processes align and comply with sound risk management guidelines and applicable regulations/ controls proactively and judiciously. This is vital for managing risk and protecting interests of both the business as well as the customer
Job Context
Key Aspects:
The Risk team provides core underwriting services fundamental to the ABHFL business health risk management and sustainability. Structured as a dual to the Sales/ Sourcing team with positions mapped against corresponding Sales roles across the organization the Risk team is responsible for necessary controls and process checks to ensure business performance and health
Key Challenges
While the ABFL Mortgages team also works with retail customers in the property space the ABHFL business is exposed to the additional Construction Risk i.e. risk from under construction projects not getting completed as planned. The Risk Team must factor for this when designing and implementing control mechanisms and evaluating business proposals
ABHFL is in its inception phase as a company and in the midst of rapid growth. The Risk function must therefore be able to balance priorities of risk management and business growth efficiently without increasing sub-prime exposures or impacting business health and sustainability
The housing space is characterized by state-wise norms and business practices as well as varied interpretations of regulatory guidelines by different stakeholders. It is therefore essential for Risk function team members to remain up to date on business practices/ norms in their respective states/ locations and work within regulatory guidelines in a manner that minimizes business risk and also supports growth objectives

Enabling Skill Sets & Qualifications
Critical skill sets required to meet these challenges include business and commercial acumen analytical skills interpersonal and presentation skills and execution capabilities
Education & experience required to fulfil this profile are a CA/ MBA Finance with minimum 0 3 yrs of experience in a bank/ NBFC/ HFC

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1Underwriting and Portfolio Quality ManagementExecute risk and credit operations for basic transactions assigned in adherence with defined frameworks and principles across ABHFL business lines
Seek guidance from seniors proactively and gather insights on technical aspects as well as state/ property specific considerations for effective risk assessment of individual cases
Liaise with relevant ABFL Risk team members for clarifications on Legal-Technical evaluations as requiredKRA2Process EfficiencyExecute risk operations efficiently and in a manner that enables business performance while ensuring risk management imperatives
Coordinate seamlessly with Credit Processing Analysts to ensure case files are logged appropriately before proceeding to initiate credit operations
Work as per process-driven coordination mechanisms with Sales and Operations teams for effective decision making and problem solving in line with business and risk management needs escalate to RCM as requiredKRA3Risk Compliance & ControlEnsure compliance with established risk management principles and norms compile periodic and need based MIS reports escalation case documents etc.
Conduct local risk operations in line with defined Maker Checker mechanism with Sales and Operations teams in a systematic manner across key aspects such as exception approvals collateral valuation PDD completion cheque bounce collections etc.KRA4Collection EfficiencyWork in alignment with process-driven mechanisms for coordination with the Collections/ Operations team on tracking delinquency cases and driving collections efficiently and effectively
Escalate specific/ complex cases as required to RCM for recovery and delinquency/ NPA avoidance

Required Experience:

Manager