Volunteer & Marketing Coordinator (Open to MTW Alumni Only)
Volunteer & Marketing Coordinator (Open to MTW Alumni Only)
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Job Description
About the Organization
More Than Words (MTW) is a nonprofit social enterprise that empowers youth who are in the foster care system court involved homeless or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online used book business and community space youth develop the employment skills leadership and self-confidence they need to successfully transition to adulthood.
MTW is an exemplary organization that has continually held up a mirror to identify areas for improvement and accountability; that ethic is part of the culture and fabric of MTW and it extends to our commitment to ensure our staff and board reflect the racial and ethnic diversity and lived experiences of the young adults we are privileged to serve. People of color are highly encouraged to apply.
The Opportunity
The Volunteer and Marketing Coordinator is a focused passionate and detail-oriented team member who will support the Advancement Department in managing the Boston volunteer program and communicating about the More Than Words mission with supporters. The Volunteer and Marketing Coordinator reports to the Associate Director of Development and also works closely with the Director of New Business. The Coordinator supports the cultivation of new and existing supporters through volunteering relationship building and marketing support.
Key responsibilities include:
Volunteer Program Management:
- Respond toindividual and group volunteering inquiries to support our Boston site
- Manage the volunteer program including - training individual volunteers scheduling individual and group volunteers and coordinating group volunteer events with the Boston operations team
- Directly run all group volunteer events at the Boston site (2 weekly) including greeting volunteers securing sign-in supporting youth-led tour and icebreaker working alongside volunteers answering questions running check-out and send out follow-up emails
- Engage volunteers through regular communication volunteer appreciation events social media recognition and volunteer feedback
- Represent MTW at applicable community events and volunteer fairs as a tool to meet and engage with community members who are potential fits for various volunteer activities
- Communicate with Boston operations team to check in on volunteering needs regularly
Marketing and Social Media Support:
- Support order fulfillment from our e-commerce site and work with Operations team members to handle problem orders
- Engage and interact with our social media audience reviewing and responding to comments direct messages and inquiries across our platforms
- Support engagement with posts and shares from other organizations
on our social platforms by liking commenting or re-sharing relevant information from other organizations and contacts
- Assist in capturing content to be used for social media as needed and communicate with Marketing Team to check on marketing needs regularly
Position Requirements:
- You must have a GED or High School Diploma
- You must be consistently moving towards educational outcomes
- You must have transitioned from MTW at least 2 years prior to apply
- You must be at least 21 years of age
- You must be able to follow through on commitments
- Be passionate about the MTW mission
- Have a learning mindset and want to learn a lot of new technical skills
- Love to be organized
- Enjoy communicating both by writing and speaking
- Prior experience with data-entry office work financial systems or data analysis is a plus but certainly not required!
Skills Gained/Grown in this Role:
- Professional communication emails
- Public speaking
- Group facilitation leading trainings & orientations
- Database management Salesforce
- Order Fulfillment and inventory management
- Social Media Engagement
- Processing and administrative systems office management
- Microsoft office tools including Outlook Word and Excel
Schedule: Maximum of 29 hours per week; exact daysand times to be discussed with your supervisor. Occasional evening or weekend hours may be scheduled in advance on mutual agreement for events or presentations. This is a 6-month position with the potential to renew after evaluating at the end of the 6-month period.
Compensation: $22.00 per hour
To Apply: Please include a resume and cover letter
All of MTWs sites are commuter friendly and are conveniently located near public transportation.
Background Checks
More Than Words requires all staff service members volunteers board members and youth over 18 years of age to undergo background checks. More Than Words is a CORI friendly organization and reviews CORIs on a case-by-case basis.
MTW EEO Statement
MTW is an equal opportunity employer fully committed to achieving a diverse and inclusive workplace that embraces and encourages applicants of every background. The organizations policy regarding equal employment opportunity means that all decisions regarding recruitment hiring benefits wage and salary administration scheduling disciplinary action and termination will be made without unlawful discrimination on the basis of sex gender race color age national origin religion disability medical condition genetic information marital status sexual orientation gender identity or expression citizenship status pregnancy or maternity veteran status or any other status protected by applicable federal state or local law. If you require reasonable accommodation in completing an application interviewing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
IC
Employment Type
Part-Time
