Customer Service Representative - Fitness Center - Part-Time
Customer Service Representative - Fitness Center - Part-Time
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$ 13 - 18
1 Vacancy
Job Description
The Customer Service Rep is responsible for general reception and customer service tasks. Assists members and guests; and prepares facility for opening/closing. Performs various duties assigned by department management according to policies and procedures and the mission of Womans Hospital.
Requirements:
- High school diploma or equivalent.
- One year experience in reception/customer service-related field.
Responsibilities:
- Collects interprets and uses information in decision-making. Remains current on WCFW programs services and schedules.
- Shares information with members staff and callers. Is familiar with all aspects of fitness services spa services and WCFW programs.
- Mails literature information and correspondence.
- Ensures that fitness service members check in daily.
- Ensures Spa desk coverage and check-in of clients.
- Calls to confirm next days appointments for spa.
- Responds to customer requests and follows up as needed.
- Promotes WCFW services programs and activities to members and clients.
- Conducts tours for prospective new members as needed.
- Listens to member feedback and relays information to supervisor within the same business day when necessary.
- Informs new members of payment/membership options in terms that the member can understand.
- Accurately completes paperwork collects payments and writes cash receipts when necessary.
- Processes point-of-sale transactions.
- Balances cash drawer.
- Any other duties as assigned by Womans Hospital.
Schedule:
Shifts: Monday Friday 4:00 AM 8:00 PM
Schedule: 2 - 3 times a week
Rotating weekends
Pay Range:
Hourly/Non-Exempt
$13.00 - $18.00; based on work experience
A Work Experience with Purpose
Womans is one of the largest specialty hospitals in the country dedicated to the care of women and infants.Nationally recognizedfor exceptional patient care innovative programs and a supportive work environment we consistently exceed state and national benchmarks for patient satisfactiona reflection of our commitment to those we serve.
Were home to Louisianas largest delivery service and perform thousands of procedures annually including over 8500 surgeries and 35000 breast procedures. Womans was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence and were honored to be named one of Modern Healthcares Best Places to Work in Healthcare year after year.
We are proud of the care our staff provides to patientsand to one anotherevery day.
For more information or to contact our recruiting team email us at.
Womans Hospital is an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation age disability genetic information veteran status national origin gender identity and/or expression marital status or any other characteristic protected by federal state or local law.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
