Avaya Developer
Avaya Developer
Posted on :
18-07-2025
Employer Active
1 Vacancy
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Job Description
Title: Avaya Developer
Duration: 6 months
Mode of Interview: Video
Job Locations: Must be local to Hybrid 2-3 days a week in Las Vegas NV
Position Summary
- Should have good communication along with requirement analysis skills
- Extensive programming experience on Avaya ACM working knowledge of IVR call flows vectors and adjunct routing system architecture design principles and implementation
- Excellent customer service skills including reporting organization written and oral communication and task prioritization
- Experience in program communication and program management
- Communication skills a must PowerPoint Visio structured program updates
- Must be highly motivated and a self-directed individual
- Strong hands-on knowledge of Avaya Session Manager Avaya IVR
- Experience with QoS configurations jitter diagnosing and tuning QoS and performing bandwidth analysis
- Knowledge of CTI LAN/WAN communications and VXML knowledge
- Experience with configuration and support experience in a complex multi-layered network environment
- Participate in cross-functional teams and ability to work effectively in a geographically dispersed team
- Experience working under tight deadlines and high-pressure environment
- Excellent troubleshooting and analytical skills
Essential Skills:
- Candidate should have Operational experience in the following areas - IVR (Interactive Voice Response) and (CTI computer-telephone integration)
- Proficient in VXML - Voice eXtensible Markup Language
- Call center domain Knowledge
- Java proficiency
- Database- Cloud AWS Knowledge
- Open shift preferable
Employment Type
Full-time
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