Live Chat Agent

Innotech Vietnam

Posted on : 18-07-2025

Employer Active

1 Vacancy

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Jobs by Experience

0-1years

Job Location

Texas City, TX - USA

Monthly Salary

12300 - 74300

Vacancy

1 Vacancy

Posted on : 18-07-2025

Job Description

This is a remote position.

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. Youll be the face of our brand directly impacting our reputation and customer satisfaction.

Responsibilities

Handle customer inquiries promptly via live chat.

Provide accurate valid and comprehensive information by using the right methods/tools.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Meet personal/customer service team targets and call handling quotas.

This position offers an opportunity to interact directly with customers solve problems and represent our company. If you have a knack for customer service and enjoy helping others wed love to hear from you.

Requirements

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.

Strong phone contact handling skills and active listening.

Familiarity with CRM systems and practices.

Excellent communication and presentation skills.

Ability to multi-task prioritize and manage time effectively.

High school degree.

Requirements and Skills Proven customer support experience or experience as a client service representative is a plus. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. High school degree.

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Innotech Vietnam

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Live Chat Agent

Innotech Vietnam

Job Description

Requirements

Employment Type

Company Industry

Key Skills

About Company

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