drjobs Live Chat Agent

Live Chat Agent

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Jobs by Experience drjobs

0-1years

Job Location drjobs

Texas City, TX - USA

Monthly Salary drjobs

12300 - 74300

Vacancy

1 Vacancy

Job Description

This is a remote position.

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. Youll be the face of our brand directly impacting our reputation and customer satisfaction.

Responsibilities

Handle customer inquiries promptly via live chat.

Provide accurate valid and comprehensive information by using the right methods/tools.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Meet personal/customer service team targets and call handling quotas.

This position offers an opportunity to interact directly with customers solve problems and represent our company. If you have a knack for customer service and enjoy helping others wed love to hear from you.


Requirements


Requirements and Skills



Proven customer support experience or experience as a client service representative is a plus.



Strong phone contact handling skills and active listening.



Familiarity with CRM systems and practices.



Excellent communication and presentation skills.



Ability to multi-task prioritize and manage time effectively.


High school degree.



Requirements and Skills Proven customer support experience or experience as a client service representative is a plus. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. High school degree.

Employment Type

Full Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.