Renewal Account Manager

About Us:
We are the leader in human-centric cybersecurity. Half a million customers including 87 of the Fortune 100 rely on Proofpoint to protect their organizations. Were driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint youll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback challenges and opportunities Accountable for results and best-in-class outcomes Visionary in future-focused problem-solving Exceptional in execution and impact.

The Renewal Account Manager at Proofpoint is responsible for managing customer renewals driving sales processes and maintaining strong business relationships with clients. This role requires a self-motivated individual with strong sales acumen and the ability to coordinate resources effectively to meet customer needs and achieve revenue targets.

Responsibilities

• Interact with customers and technical staff within the IT organization.
• Drive the qualification quoting and Salesforce processes to close renewals.
• Forecast daily monthly and quarterly sales accurately via Salesforce and Excel.
• Meet or exceed customer renewal revenue quotas.
• Works with speed/expediency.
• Consistently staying at acceptable levels for renewal KPIs.
• Maintains the confidence of renewal peers.
• Maintains low late renewal balance.
• Maintains regular cadence with internal stakeholders.
• Effectively presents complex proposals to customer execs.
• Proactively identify customer issues and work with the Proofpoint team to resolve them.
• Gather and track information regarding customer implementation and support activity.
• Maintain up-to-date knowledge of Proofpoints competitive positioning in the marketplace.

Requirements

• Self-starting responsible and highly motivated with sound sales experience.
• Excellent business acumen blended with strong interpersonal and presentation skills.
• Extensive understanding of the sales order booking process and negotiation skills.
• Strong written and verbal communication skills to articulate Proofpoints value.
• Highly collaborative and relationship-oriented approach to work.
• Extremely organized detail-oriented and process-oriented.
• Ability to manage multiple tasks and resolve difficult issues using good judgment.
• Ability to coordinate Proofpoint resources to execute complex sales strategies.
• Working knowledge of Microsoft Office especially Excel and web conferencing tools.
• Ability to effectively use and other online tools.

Why Proofpoint At Proofpoint we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons youll love working with us:

Competitive compensation

Comprehensive benefits

Learning & Development: We are committed to the growth and development of our team members offering a range of programs including leadership and professional development workshops stretch project assignments and mentoring opportunities to help employees reach their full potential.

Flexible work environment: Remote options hybrid schedules flexible hours etc..

Annual wellness and community outreach days

Always on recognition for your contributions

Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging empower purpose and drive success-every day for everyone. We encourage applications from individuals of all backgrounds experiences and perspectives. If you need accommodation during the application or interview process please reach out to . How to Apply Interested Submit your application here We cant wait to hear from you!