Collections Service Representative, Part Time
Collections Service Representative, Part Time
Posted on :
18-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
18-07-2025
Job Description
PRIMARY FUNCTIONS
This is fiscal/clerical work in the collection of property taxes and other fees for Accounts Receivable. Work involves computer use such as interaction to Citys mainframe tax collection system interaction with taxpayers concerning payments receiving cash interpreting State Statues as they relate to the collection of related fees and performing related duties.
Work is performed under the supervision of the Division Supervisor and is evaluated on the basis of accuracy and compliance with established policy rules and regulations.
TYPICAL DUTIES AND RESPONSIBILITIES
- Front line representative working directly with patrons answering inquiries analyzing data preparing invoices and explaining payment status to patrons.
- Computer interaction with Citys Tax Collection system and/or Parking Tag system.
- Counts balances and reports cash collected counts and bands monies received.
- Operates cash register scanning equipment adding machines and printers.
- Assignments in Tax Collection post tax payments on Citys tax collection system.
- Files records and reports prepares related reports on PC equipment using Excel and Microsoft Word.
- Assists in preparation of delinquent notices.
- Performs other related office functions and clerical work.
EDUCATION QUALIFICATIONS & EXPERIENCE
Graduation from high school preferably supplemented by courses in accounting or bookkeeping; and at least one year experience as a teller cashier collector or customer service representative handling large sums of money; or any equivalent combination of training and experience which provides the following knowledge abilities and skills:
KNOWLEDGE EXPERIENCE SKILLS & ABILITIES
- Knowledge of principles and practices of cashiering customer service and business mathematics.
- Knowledge of computerized business or financial systems.
- Knowledge of Microsoft Excel and Word.
- Knowledge of office procedures methods and equipment with particular reference to the receiving and accounting for the receipt of cash.
- Knowledge and understanding of proper customer service techniques.
- Some knowledge of collection procedures.
- Ability to receive cash and make change with accuracy and speed.
- Ability to make accurate arithmetic computations.
- Ability to interpret tax data from mainframe tax system.
- Ability to interpret data from Citys parking tag system.
SALARY BARGAINING UNIT & TERMS OF EMPLOYMENT
This is a General Fund Non Tested position.
The City of New Haven does not sponsor employment visas. All applicants must have current authorization to work in the U.S. without employer-sponsored visa support.
Employment is contingent upon the successful completion of: (1) a pre-employment background checkand (2) a pre-employment drug screening in accordance with the Citys Drug Free Workplace Policy*. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.
Selection Plan
Applications will be reviewed by the Department of Human Resources. Applicants must demonstrate that they meet the minimum requirements as listed within the job description; failure to do so may result in disqualification.
It is critical that you complete the application thoroughly as the information you provide will be used to ascertain if you are eligible to move forward in the selection application and resume should indicate that you meet the minimum requirements as listed. This information may be used to determine the eligibility list. Submissions may be evaluated prior to a posted closing date and a hiring decision may be made prior to the removal of the job posting.
Please note that the only method of communication with applicants for this position will be by email. You must provide a valid working email address and you will need to monitor your email including spam/junk folders for correspondence from the New Haven Human Resources Department.
Conclusion
To apply for this opportunity:
- Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
- You MUST click on the job posting you are interested in and click Apply or Apply Online from within that posting.
- MAKE SURE the job you are applying for is named at the top of the page as you review your application!
- Review or modify your application for that position
- Click Ready to Send App or the Send tab; read page and click the attestation
- Click Send to City of New Haven
- You will be redirected to CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION
- You will also receive an email and text if a number was provided confirming your submission
- If you do not receive this confirmation in the next 24 hours your application has not been submitted - please contact us at
Please Note your Profile is NOT an application for an open position. After you create your Applicant Profile you must still click on a Job Title and complete the application as instructed for each position.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
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