Senior Sales Manager - Hilton Motif Seattle
Senior Sales Manager - Hilton Motif Seattle
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Job Description
The Hilton Motif Seattle is looking for its nextSenior Sales Managerto join their dynamic team!
Located on 5th Avenue in the heart of downtown Seattle this stylish hotel is nestled between Pike Place Market and Union Street and is surrounded by the citys finest restaurants shopping entertainment venues museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views over 28000 square feet of meeting space and 319 newly redesigned rooms.
What will I be doing
Represents the hotel in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms public space food and beverage and ancillary products and services.
Specifically you would be responsible for performing the following tasks to the highest standards:
- Represent hotel by soliciting responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site catering based upon market segment and account files assigned by the Director of Sales and Marketing. Represent hotel in significant interactions dealing with customers relative to sales and operational questions concerns and issues. Negotiate contracts with customers and commission agreements with third party agencies.
- Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms but also meeting space and/or banquet date space and rate availability. Develop and quote prices for same.
- Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows industry and customer events.
- Attend sales departmental meetings and other scheduled meetings to support business operations e.g. tentative review lost business review group-pick up etc.
- Conduct site inspections with potential customers visiting guest rooms meeting space and banquet facilities as well as other hotel facilities.
- Provide guidance to sales managers and administrative support as needed by Director of Sales and Marketing.
This role requires strong sales communication and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify negotiate and secure new revenue for the hotel.
- Customer and Account Management- Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
- Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
- Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market.
Customer and Account Management:
- Actively engage with Hilton Worldwide Sales Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
- Develop and execute plans to engage in outside sales calls industry tradeshows and customer events.
- Develop execute and communicate a monthly quarterly and annual business plan for a designated market.
- Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
- Represent hotel in all interactions dealing with their customers relative to sales including creating business proposals and executing contracts.
- Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
- Coordinate customer specifications (including room food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
Prospecting:
- Research solicit and generate new leads for business opportunities through database research and proactive sales efforts maximizing new room revenue and meet and exceed lead generation goals.
- Create and execute plan to shift share from your competitors.
- Engage in outside sales activities to uncover needs build relationships and to win new business.
Negotiations:
- Negotiate contracts and commission agreements with end-user customers and intermediaries.
- Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
- Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The annual salary range for this position is $80000-$90000 bonus incentives and is based on applicable and specialized experience and location.
The Benefits Hilton is proud to have an award-winning workplace culture rankingBest Hospitality Company To Work For in the World
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage for you and your family.
- Vision dental life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO) you will accrue 18 days/144 hours in your first year
- Supportiveparental leave program that runs concurrently with Washington States Paid Family and Medical Leave program. Our team members receive benefits up to Washington States maximum threshold per week. Hilton will then top this up to the weekly ABBR (Annual Benefit Base Rate).
- Go Hilton travel discount program: 110 nights of discounted travel per calendar year
- Matching 401(k)
- Debt-free education:Access to a wide variety of educational credentials(ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it throughDailyPay
Other Compensation
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales Catering & Events teams to reward our employees for their contributions to our companys financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter.
- Complimentary meals in the cafeteria while on shift
- Commuter Benefit - Unlimited city and county wide public transit for only $18/mo.
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
