District Manager
District Manager
Posted on :
18-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
18-07-2025
Job Description
District Manager
At Rocket Carwash we build top of the line industry-leading facilities. Our ever-expanding footprint provides a great prospect for career advancement as we seek to develop our emerging leaders. As a District Manager youll help us cultivate an environment where growth is inspired dedication is recognized and achievement is rewarded. Each day is an opportunity where you will be empowered to make business decisions that affect your career as well as the companys bottom line.
At all levels of our Rocket Carwash we embody servant leadership. In this role youll lead from the front modeling the Rocket way for meeting company goals and supporting our mission. By always displaying a friendly professional and optimistic personality you and your team are always maximizing positive customer experiences profitability and sales. Our guests know that Rocket Carwash delivers the best wash every time. We provide world-class customer service and know that customer relationships are the lifeblood of our company. As a District Manager your approach to customer service will set the tone for all wash site team members and youll be creating the cornerstones of customer retention while building lifetime customer relationships.
Primary Responsibilities:
Leadership and Market Oversight
- Serve as the primary leader for our Iowa Market.
- Provide strategic leadership to assigned locations ensuring consistency in guest experience operational excellence and team performance.
- Act as the primary point of contact for all locations under your supervision effectively communicating initiatives policies and procedures. This includes being available during nights weekends and all operating hours of any locations or markets under your supervision to ensure support and leadership presence.
- Create and implement strategies for market growth key leader development and efficiencies for assigned locations
- Act as the face of Rocket Carwash within the market by building relationships with local businesses and community leaders to drive traffic and brand awareness.
Guest Experience and Community Engagement
- Uphold and actively reinforce The Rocket Guest Service Expectation Model by ensuring that all team members consistently drive an exceptional guest experience. This includes greeting guests warmly by name guiding them through the carwash process and introducing new members to our offerings all while maintaining a positive and engaging atmosphere that fosters personalized service and connection.
- Lead by example by maintaining a positive and engaging atmosphere at every site fostering personalized service and connection.
- Act as the Mayor of your locations by engaging with guests personally building lasting relationships and addressing guest concerns quickly and professionally.
- Coach General Managers to consistently deliver a welcoming environment and personalized guest interactions.
Strategic Growth and Financial Management
- Oversee financial performance and profitability for assigned locations managing labor costs site expenses and sales targets.
- Conduct regular financial reviews with General Managers providing insights and strategies to optimize revenue and control costs.
- Maintain a comprehensive understanding of budget trends and cost factors impacting operations.
- Monitor site-specific KPIs and performance metrics guiding General Managers to achieve and maintain high standards.
- Inspire performance and accountability by setting clear expectations and driving results through data-driven decision-making.
Operations & Safety
- Lead compliance efforts by enforcing all safety regulations and ensuring a proactive approach to hazard identification and resolution. This includes proactively identify and report potential hazards or issues to leadership and Workforce Solutions working together to develop and implement effective solutions.
- Manages all aspects of operations at assigned locations including car wash equipment chemical inventory and physical appearance of the office tunnel backroom vacuum area pay stations and parking lot.
- Implement operational improvements by auditing processes and delivering actionable feedback to enhance team efficiency and guest satisfaction.
- Conduct routine inspections and DM visits of sites to ensure compliance with company standards processes safety regulations and site presentation.
- Mentor and guide General Managers to build high-performance teams at their respective sites emphasizing ambitious goal setting and accountability.
- Oversee staffing initiatives to ensure each site is properly resourced based on current business needs and seasonal trends.
- Conducts regular performance reviews of team members delivering real-time coaching and feedback to drive continuous improvement and optimize daily business results.
- Lead the development and training of future leaders within the district fostering a pipeline of talent for ongoing growth.
- Uphold the dress and grooming standards ensuring both your own appearance and that of the entire team uphold a clean and professional presentation across the site.
- Report directly to the Chief Operating Officer carrying out all assigned tasks and contributing to broader company objectives.
- Collaborate closely with support teams leveraging available resources effectively while serving as a liaison to ensure site leadership can stay focused on their site operations and utilize their support teams efficiently.
- May be asked to perform basic to intermediate-level technology tasks.
- May be asked to perform basic to intermediate-level maintenance tasks.
Requirements
- 2-4 years of experience with multi-unit leadership
- Valid drivers license
- Is available to work 40-50 hours per week including weekends and a varying schedule to meet the needs of a fast-paced business
- Proficiency in using productivity tools like Microsoft Office (Word Excel Teams) and other relevant software.
- Experience with labor management and strategic staff scheduling
- Strong leadership and communication skills
- Ability to lead a team and deliver exceptional guest service
- Be punctual responsible and accountable
Physical Demands:
- Ability to perform physical tasks such as walking crouching kneeling bending and standing for extended periods of time.
- Ability to work outdoors in various weather conditions including rain snow sleet and extreme temperatures (both heat and cold).
- Ability to lift up to 50 pounds
YOUR HEALTH WELLNESS & FUTURE.
- Medical Dental and Vision Insurance:Gain immediate access to top-tier medical dental and vision insurance plans. Your health matters to us and we provide comprehensive coverage to ensure you have peace of mind.
- Short-Term and Long-Term Disability Insurance:In the event of unforeseen circumstances weve got you covered with short-term and long-term disability insurance offering financial protection and support during challenging times.
- Life Insurance:Safeguard your loved ones with our life insurance coverage providing financial security and peace of mind for you and your family.
- Critical Illness and Accident Insurance:Be prepared for lifes unexpected twists with critical illness and accident insurance providing additional layers of protection for you and your loved ones.
Financial Security:
- 401K Plan:Start building your financial future with our 401K plan featuring a generous 4% match and immediate vesting.
- Employee Discounts:Enjoy exclusive discounts within our business portfolio as a valued member of our team.
Equal Opportunity Employer:Rocket Carwash and its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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