Charter Sales Manager
Charter Sales Manager
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Job Description
Job Description
About VHR Global Aviation Talent Experts
At VHR we know that behind every seamless private aviation experience is a team of exceptional people. Since 2003 weve been connecting aviation companies with world-class professionals across flight operations maintenance management and commercial functions.
Now on behalf of one of our trusted clientsa fast-growing Part 135 operatorwe are seeking a Charter Sales Manager to lead charter revenue activities grow broker relationships and help scale a high-performing charter department.
This is a fantastic opportunity for an experienced aviation professional from a jet management or charter operator backgroundwhether your prior focus has been sales dispatch client management or opsto transition into a commercially focused leadership role.
The Role
As Charter Sales Manager you will take ownership of the companys charter sales function supporting and growing a high-urgency team focused on converting inbound charter enquiries maximizing aircraft utilization and delivering a premium client experience. You will collaborate closely with flight operations owner services and senior leadership to ensure sales performance is aligned with operational realities and company goals.
Key Responsibilities
Lead and manage charter sales activities including quoting negotiating and closing charter bookings.
Build and maintain strong relationships with charter brokers aircraft owners and high-value clients.
Collaborate with operations and flight support teams to ensure aircraft and crew are scheduled efficiently and profitably.
Monitor market trends and competitor pricing to support strategic positioning.
Develop KPIs and reporting metrics to track sales performance and fleet utilization.
Ensure CRM and quoting platforms (e.g. Avinode FL3XX Leon) are accurately maintained.
Contribute to the pricing strategy and provide feedback to leadership on market dynamics.
Support or lead recruitment training and coaching of sales personnel as the team grows.
Drive a collaborative and performance-oriented culture between sales and operational functions.
Respond to and resolve escalated customer service issues or complaints when needed.
Ensure strict compliance with all relevant FAA regulations company manuals and operational policies.
What Were Looking For
Prior experience within a Part 135 or jet management environment (sales operations dispatch or client service).
Strong commercial acumen with the ability to drive charter revenue performance.
Excellent communication negotiation and customer service skills.
A proactive solutions-driven mindset and the ability to thrive in a high-paced detail-focused environment.
Familiarity with charter quoting and scheduling platforms (e.g. Avinode Schedaero FL3XX Leon).
A strong team player who can lead through influence and example.
Bachelors degree preferred but equivalent aviation experience will be considered.
Desirable Skills
Previous leadership or supervisory experience within a charter or sales-focused team.
Working knowledge of aircraft performance cost structures and international trip planning.
Fluency in additional languages is a plus.
Required Experience:
Manager
Employment Type
Full-Time
