Product Operations Specialist
Product Operations Specialist
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Job Description
What youll bring to the table:
Experience working with Jira Confluence and intermediate-level Google Sheets/MS Excel is required
Working knowledge of Agile and Scrum techniques is desirable; some type of agile and/or scrum certification is a definite plus (CSM SAFe ACP or similar)
2-3 years of experience working in an analytics or analyst role is desirable
Previous experience working with multiple geographies/time zones is desirable
Excellent verbal and written English communication skills are required
Qualifications :
What this role entails:
Responsible for the ongoing update and improvement of the Product Resource & Release Alignment data and database
Owns gathering and updating Board of Directors KPI reporting on behalf of Product Management R&D and IT/Cloud Ops
Has a keen understanding of the Jira administrative functions and is able to assist with troubleshooting and general upkeep in Jira
Ensuring the ICyte Jira dashboards and related BI functions are working as expected and using the data there for various reporting needs
Jira roadmaps functional ownership and associated Portfolio Backlog maintenance
Collects and analyzes product data to provide insights which inform product decisions.
Creates and updates team metrics (quality throughput/productivity predictability etc.) and prepares presentations of the data for others
Being delivery-focused: always aware of expectations & challenges suggesting creative solutions and helping to effect positive change
What success looks like in this role:
Develops positive relationships with team members and leadership and proactively works with all
Regularly uses existing & designs new reporting/tools to help ensure teams are making necessary progress and to spot and address issues
Has keen attention to detail; notices if something looks off and takes proactive action to validate and resolve issues
Partners with Enterprise Agile / Technology Tools teams to help drive Agile maturity within the organization and optimize both the product management and product engineering operating models while enabling a metrics-driven culture
Builds effective and productive relationships with peers and leadership
Works well independently and does well with ambiguity knowing when and where to seek help
Good skills and knowledge of situational awareness conflict resolution continual improvement empowerment critical thinking emotional intelligence and increasing transparency
#LI-DV1
Additional Information :
What does IntegriChain have to offer
- Mission driven: Work with the purpose of helping to improve patients lives!
- Excellent and affordable medical benefits non-medical perks including Flexible Paid Time Off 401(k) Plan with a Company Match to prepare for your future Parental Leave Student Loan Reimbursement and much more!
- Robust Learning & Development opportunities including over 700 development courses free to all employees.
IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to race color religion national origin ethnicity age sex marital status physical or mental disability gender identity sexual orientation veteran or military status or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion and an environment free from discrimination harassment and retaliation.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
