IT Operations Specialist
IT Operations Specialist
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Job Description
Job Details
Description
Centurion is proud to be the provider ofcomprehensive healthcare servicesto the IdahoDepartment of Correction.
We are currently seeking a full-time IT Operations Specialistto join our team atour Idaho Regional Office locatedin Boise Idaho. Day travel is required for this role.
The IT Operations Specialistposition will be based out of Boise Idaho and will be responsible for providing remote technical support to our end users. Support tickets will be handled by both phone and email. Responsibilities include but not limited to troubleshooting and resolving computer printer software and network related issues. Day travel is required for this role.
Qualifications
- Bachelors degree in Information Technology or related field preferred
- Minimum 2 years of experience in a Helpdesk Corporate environment preferred
- 1-2 years of experience in a Desktop Support position within a corporate environment is preferred
- Understanding of networking services such as DNS DHCP and ability to troubleshoot basic connectivity problems
- General knowledge of electronics PC architecture and operating systems
- Demonstrated expertise in Remote Desktop Management PC troubleshooting configuration and maintenance and printer troubleshooting.
- Experience with current Windows operating systems
- Experience with administration of Active Directory implementing and troubleshooting Group Policy and AD topologies
- Experience with administration of Office 365 and Office product suite
- Working knowledge of a range of diagnostic utilities including application error and system event logs review.
- Currently hold or be willing and able to obtain the following certifications within designated timeframe after onboarding:
- ITIL Foundation
- CompTIA A
- CompTIA Net
- CompTIA Security
- Excellent communication skills both written and verbal
- Resourceful and able to take initiative in a dynamic environment
We offer excellent compensation and comprehensive benefits for our full-time team members including:
- Health dental vision disability and life insurance
- 401(k) with company match
- Generous paid time off
- Paid holidays
- Flexible Spending Account
- Continuing Education benefits
- Much more...
Required Experience:
Unclear Seniority
Employment Type
Full-Time
