RR Donnelley is adding a Legal Priority Operator to their 3rd Shift team! As Legal Priority Operator you will be responsible for supporting work across all shifts to support time sensitive project requests. The position requires high attention to detail and must maintain a high level of customer satisfaction. Knowledge in legal word/document processing using a variety of legal software tools Microsoft Office suite is an added advantage.
3rd Shift: Tuesday - Saturday 11:00 pm - 7:00 am
- Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting proofreading editing the styling of documents printing and conversion or saving documents to images (PDF)
- Coordinate assign distribute prioritize track and expedite workload to the department
- Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
- Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
- Direct requests to proper resources and coordinate with local and off-site office services
- Assist with proofreading tasks and quality control analysis during heavy volume periods
- Deliver projects within a reasonable negotiated timeframe
- Perform other related duties and assist with special projects as assigned
- Maintain thorough knowledge of all firm-supported software packages
Qualifications :
- Ability to work in a fast-paced environment and meet pressing deadlines
- Ability to produce quality work product
- Minimum typing speed of 60 wpm with 95% accuracy
- Excellent verbal and written communication skills
- Flexibility to work overtime as required
- High school diploma or equivalent required; Bachelors degree or 2 years of legal experience preferred
- Advanced knowledge of Microsoft Office Suite including Excel PowerPoint Word and Outlook
- Experience and exposure to any of the below legal software and applications will be an added advantage: Visio Phillips Speech Exec Bighand Digital Dictation Best Authority DocXtools Omnipage Forte MacPac Numbering Assistant Forms Assistant Nuance Workshare Compare iManage Desksite or Filesite Adobe Acrobat Dreamweaver E-Transcript Bundle Viewer and Citrix Workspace
- Prior document processing experience in a team environment
- Knowledge of legal terminology preferred but not required
- Transcription experience a plus
Additional Information :
The rate of pay for this role at the noted location is $22.42 per hour. In addition to base pay depending on the role the total compensation package may also include overtime shift differential call-in and stand-by pay. RRD offers benefits including medical dental and vision coverage paid time off disability insurance 401(k) with match life insurance and other voluntary supplemental insurance coverages plus tuition assistance maternity leave adoption assistance and employer/partner discounts.
#GOC
#LI-Hybrid
RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
No
Employment Type :
Full-time