Director of Intake and Admissions
Director of Intake and Admissions
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
The Director of Intake & Admissions is responsible for overseeing and directing the Referral Admission and Utilization Review Teams with a strong emphasis on excellent customer service. This role plays a key part in maintaining optimal program census and ensuring the accuracy of financial information to support long-term financial sustainability.
Responsibilities
The following duties are typical for this position. They are not to be construed as exclusive or allinclusive. Additional duties may be assigned.
- Oversee referral intake and admission operations for PRTF OBH and IOP programs.
- Coordinate with departments regarding upcoming discharges and admissions.
- Manage credentialing processes and participate in contract negotiations with managed care providers and private insurance carriers.
- Collaborate regularly with clinical leadership to ensure optimal census in designated programs.
- Prepare and review all admission paperwork for regulatory compliance.
- Confirm viable funding sources for all clients.
- Manage PRTF client medical records including organization storage secure destruction and fulfillment of records requests.
- Support compliance with COA DCF KDADS KDOC KMAP and Medicaid MCO standards particularly in the intake and referral process.
- Communicate significant issues to Senior Management in a timely and professional manner.
- Represent the agency professionally at various community meetings.
Supervisory Responsibilities
- Direct supervision of the Intake and Admissions staff for PRTF.
- Provide support and co-supervision for IOP Lotus Clinics and other areas as assigned.
Qualifications
Education and Experience
- Bachelors degree preferred especially in social work psychology or a related behavioral health field.
- 35 years of management experience in customer service medical records and utilization reviewpreferably in a behavioral health setting.
- Experience working with families accessing behavioral health services and navigating systems such as Kansas Medicaid DCF etc.
- Knowledge of referral intake and admission processes including KanCare KDADS DCF and MCO regulations relevant to KidsTLC programs.
Language Ability
- Excellent verbal written and interpersonal communication skills.
- Ability to communicate with diverse internal and external stakeholders.
- Proficient in reading and interpreting insurance forms contracts and clinical documentation.
Mathematical Skills
- Ability to perform basic math: add subtract multiply and divide in all units of measure using whole numbers fractions and decimals.
Cognitive Demands
- Strong problem-solving judgment and decision-making skills.
- Ability to build trust and respect with clients staff and partners.
- Must be self-directed and able to collaborate effectively.
- Confident and professional when managing crisis or conflict situations.
Computer Skills
- Proficiency in Microsoft Office (Outlook Word Excel).
- Familiarity with industry-specific software and web-based systems.
Physical Demands
- Regularly required to sit stand walk talk and hear.
- Occasionally required to lift/move up to 25 pounds.
- Must have adequate vision to perform computer-related tasks.
- May be required to respond physically in situations involving agitated youth or guardians.
Environmental Adaptability
- Standard office environment.
- Fast-paced setting with moderate to high noise levels.
KidsTLCs Holistic Wellness & Culture and Belonging Initiatives
- Employer Shared Cost for Health Vision and Dental Insurance.
- Employer paid Short- and Long-Term Disability.
- Group Life Insurance HSA & FSA options.
- 8 paid holidays off.
- Generous PTO accruals.
- 401K w/ 4% match.
- Annual cost of living increases.
We appreciate your suggestions or referrals to professionals who may have an interest in this outstanding opportunity.
Formal interest accepted through the OMNI Executive Search Portal
Direct all inquiries to: Lori Johnson Director of Human Resources
OMNI and our clients are Equal Opportunity Employers.
Required Experience:
Director
Employment Type
Full-Time
