A place to make things happen

Salary: 40200per annum pro rata

Location: North West including Stalybridge Chorley Heywood Ashton. Hybrid.

Permanent part time 14 hours per week Thursday and Friday 9am to 5pm plus on call.

We believe everyone should have a safe and affordable place to call home. Its this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service every time.

Were also proud to be at the forefront of change. Were on a journey of transformation finding new ways to support our customers - and our people.

If youre looking for a career where you can learn new skills try new things and shape your future theres a place for you at Accent.

About the role

As a Maintenance Surveyor youll deliver repairs and voids maintenance services for up to 800 properties across your region collaborating with our teams and contractors to provide our customers with high-quality timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.

The role is a mixture of site visits and desk-based work. Youll visit customer homes to understand their repairs needs using your expert knowledge of the make-up of domestic buildings to qualify repairs. Youll raise the repairs on our bespoke CRM system and update the customer account through to the completion of the works. Youll alsouphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.

Through your collaboration with contractors housing teams and internal colleagues youll help improve service efficiency enhance customer experiences and contribute to Accents mission of providing quality homes and services.

To view/download a full job description please clickhere.

Salary

The spot salary for this post is 40200 per annum pro rata for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.

Plus an additional 1250 per annum pro rata essential user car allowance.

About you

You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and constructionan understanding of building design building fabrics and associated lifecycles plus a strong understanding of contract performance and budget management. Youll have a strong customer focus great communication skillsan ability to interpret building legislation and use operational software for property management. As youll be travelling around our different sites youll also need a full UK driving licence and access to a vehicle.

Interviews

We want your candidate experience to reflect who we are -aplace to grow a place to thrive a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. Youll learn more about the role and team and well get to know you your experience goals and what you bring.

Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations.
Planned date: 5th August

We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here youll have the opportunity to learn new skills thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)an extra days leave to celebrate your birthday and the option to purchase moreaccess to an online GP gym discounts and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future this is a place to plan for your futurewith access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process please let us know we will ensure requirements are met.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.