Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Kia of McCombwe value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we dont want your personal life to take a hit because of it. Daily life at Kia of McComb is the best in the business and were sure youll see why! With one of the newest facilities designed by Kia in the McComb area we are looking to bring new personnel on board! When you come to work for us you can look forward to these added benefits and employee perks!
Benefits
- 50% Contribution on Health Insurance
- Dental Insurance
- Vision Insurance
- Christmas Club Program
- 401k Program
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt courteous and effective service
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensure the daily inventory of technicians time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems warranties services and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid drivers license
Required Experience:
Unclear Seniority
Employment Type
Full-Time
