Automotive Sales BDC Manager
Automotive Sales BDC Manager
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Job Description
At Friendly Honda we have an opportunity for an Automotive Customer Sales BDC Manager who will be responsible for the supervision of the sales BDC consultant and is responsible for the following but not limited to: Managing the BDC consultants ensure that the department metrics and goals are met in relation to customer engagement appointments set appointments show and sold.
We Offer:
- $60k to $100k plus income potential
- Health benefits paid vacation and 401k
- Bonus plan developed to reward you
- A support staff and training to develop your success
Responsibilities:
- Ensure that all internet and phone leads are followed up with until completion of sale
- Assist in the training of BDC Consultants as it relates to understanding and achieving the dealerships goals
- Answer customer inquiries and calls when necessary
- Measure and maintain performance levels set by the dealership
- Compile necessary reports on a timely basis
- Manage BDC employee schedules and time clock reporting for payroll
- Measure monitor and report all shows and sale (delivered) deals by the BDC Consultants for commissions and bonus
- Hiring evaluating managing counseling disciplining and terminating of BDC personnel
- Be proficient with a CRM and Lead Management Tools
- Be knowledgeable about sales processes and be willing to make recommendations for improvement
Requirements:
- Previous dealership experience preferred
- Competitive and self-motivated team player that thrives on goals
- Ability to manage a high volume of inbound and outbound sales call volume and internet leads
- Enthusiastic personality with flexible availability
- CRM Internet Outlook Email MS Word and Excel knowledge
At Friendly Honda we value a diverse inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race color sex gender identity gender expression religion age national origin physical or mental disability sexual orientation or any other basis protected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
