Senior Software Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
As a Senior Software Engineer in the Customer Support Technology team at eBay you will play a pivotal role in building the systems that power world-class customer service experiences across the globe. Youll work on platforms that drive intelligent automation empower agent workflows and deliver high-quality support at scaleimpacting millions of customers every day.
This position is based in Bengaluru India but youll collaborate actively with teams in North America Europe and APAC. Success in this role requires a willingness to work across time zones and occasionally adjust your schedule to support distributed team coordination and decision-making.
You will contribute as a strong individual contributor while also mentoring junior engineers and leading technical efforts on key projects within the Customer Support Platform team.
Key Responsibilities:
Design develop and maintain robust backend systems and services using Java with deep hands-on expertise in API frameworks such as SOAP REST and GraphQL.
Own the development of scalable APIs workflow and action frameworks batch processing systems and email delivery platforms that drive core customer support functions.
Collaborate with product managers architects and peer engineers to transform business needs into scalable reliable and maintainable technical solutions.
Lead key projects within the team owning components end-to-endfrom technical design and implementation to deployment and support.
Integrate with world-class customer support platforms ensuring seamless and secure connectivity between internal systems and external services.
Provide technical mentorship and code reviews to junior engineers encouraging high coding standards architectural rigor and collaborative learning.
Contribute to a strong DevOps culture supporting CI/CD automation observability and resilient operations for your services.
Work in an Agile environment participating in sprint planning backlog refinement estimation and retrospectives.
Apply hands-on experience with AI development tools (e.g. smart code generation) to improve efficiency and improve software quality.
What will you bring
Bachelors or Masters degree in Computer Science Engineering or a related field or equivalent experience.
8 years of professional software development experience with a focus on Java-based backend systems in large-scale distributed environments.
Deep expertise in API development using SOAP REST and GraphQL.
Experience building and operating systems that support high availability resilience and performance under scale.
Familiarity with customer support technologies and integrations with External platforms like Salesforce or Genesys is a strong advantage.
Strong understanding of Agile development practices and modern DevOps principles including CI/CD containerization (Docker/Kubernetes) and observability tools.
Practical experience with AI-assisted development tools and a proactive approach to adopting and applying intelligent solutions that **boost** engineering speed and software reliability.
Excellent debugging problem-solving and analytical skills.
Strong written and verbal communication skills with a collaborative approach and the ability to mentor peers and lead by example.
Flexibility and openness to collaborate across global time zones with occasional schedule adjustments to support international team coordination.
Please see the Talent Privacy Noticefor information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.
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Required Experience:
Senior IC
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- AWS
- Data Structures
- Software Development
- Java
- Distributed Systems
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more
