Collections & Compliance Associate
Collections & Compliance Associate
Posted on :
18-07-2025
Employer Active
1 Vacancy
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Job Description
We are looking for a Collections and Compliance Associate to join our team in London. The ideal candidate has their Paralegal license and some experience working with the Landlord and Tenant Board. This position is a full time permanent onsite position.
Priorities change regularly in this position and the Collections and Compliance Associate must be flexible and willing to change roles and responsibilities as required.
Primary Responsibilities
Rent Collection
- Post rent payments made in person or electronically to residents account ledger
- Speak with residents about rental arrears
- Prepare and have reminders regarding arrears delivered
- Correspond with Managers of Resident Experience (MREs) as required
- Correspond with Social service agencies as required
Legal Process
- Process Tribunal Forms
- Attend Tribunal hearings
- File documents with the Landlord and Tenant Board
Compliance of Lease Agreement
- Ensure residents are following guidelines outlined in the tenancy agreement
- Collaborate with MREs Property Administratorsand Community Manager
- Draft compliance letters
Resident Relations
- Attend to resident issues and disputes as they arise
- Update property management software with resident information in notes documents and ledger
Administration
- Maintain paper and electronic files
- Maintain notes for Resident accounts on Propertyware
- Other duties as assigned
Skills and Qualifications
- 1 years of experience working in collections or property management is an asset
- Paralegal license is required
- Knowledge of the Residential Tenancies Act and Landlord Tenant Board
- Public speaking skills and experience
- Computer proficiency and the ability to learn property management software
- Verbal and written communication skills and the ability to produce accurate documentation
- Ability to remain calm in stressful situations and to maintain a high level of confidentiality
York Property Management (YPM) manages 4000 residential apartment suites in Southwestern Ontario. YPM offers a variety of different layouts of suites which accommodate a diverse demographic of young couples families students and retirees. The company employs 130 individuals working at the corporate office on site or at various properties managed by YPM.
Our Mission at York Property Management is to work together in a safe respectful and friendly environment with effective communication to provide our residents quality service and a comfortable and positive living experience while being environmentally conscious.
Our vision is to create and maintain rental properties that all of our residents are proud to call home.
York Property Management is committed to providing a safe healthy and inclusive work environment. We welcome applications from people with disabilities and diverse backgrounds identities and cultures. Accommodations are available throughout the application and interview process upon request.
Successful candidates as a condition of job offer would be required to provide a satisfactory criminal record check.
A benefits package will be offered at 3 months of employment.
This posting is for an existing vacancy. We appreciate all applications. However only those selected for an interview will be contacted.
Required Experience:
IC
Employment Type
Full-Time
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