Hotel General Manager
Hotel General Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Hotel General Manager
Holiday Inn Express and Suites
Whats in it for you
- Competitive compensation package with bonus plan
- Hotel discount at locations worldwide
- Paid time off and holiday pay incentives
- Professional development and growth opportunities
About this job:
ROI Hospitality is looking for an experienced energetic positive and tenacious General Manager to lead the operation of our 62 room Holiday Inn Express and Suites in Mebane NC. The Holiday Express and Suites is in a thriving market and is eagerly recruiting an experienced General Manager.
ROI Hospitality team members are passionate about their work and like to have fun! In this role you will work closely with the ROI regional leadership team and help hire train and develop all team members and ensure that the hotel is operated in a courteous and professional manner. If you want to have fun be valued and make a differenceapply today!
Essential Duties and Responsibilities:
- Hire Train and direct all managers and hourly staff.
- In charge of hiring and training personnel.
- Maximize revenue by monitoring ADR & occupancy compared to budget.
- Exhibit unmatched customer service skills and a positive attitude with team and customers.
- Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
- Meet all sales clients on the property including meeting contacts and potential clients touring the property to assist in the sales effort.
- Be in the public areas during peak times greeting guests and helping as needed.
- Conduct weekly staff meetings.
- Adherence to budgets monthly forecasting and inventories.
- Review and process invoices.
- Manage guest complaints at the hotel though hotel review sites (Medallia)
Front Desk
- Manage front desk staff schedules.
- Assist Front Office Management with the supervision of the Front Desk and ensure it is run in a professional manner in accordance with the management company and hotel policies.
- Assist the front desk staff during busy periods and staff shortages.
Food & Beverage - Cheers Sports Lounge & Casino
- Ensure all IHG brand standards are met regarding breakfast offerings daily
- consistently train breakfast staff to prepare hot and fresh brand approved each day
Qualifications:
- Minimum 3-5 years General Management and limited service hotel management experience
- Minimum2 years food and beverage experience
- Strong administrative and communication skills.
- Demonstrated ability to lead teams effectively and consistently.
- Experience working with budgets payroll revenue management and forecasting.
Required Experience:
Director
Employment Type
Full-Time
