Job Summary Field IT Infrastructure & Support Specialist (Oil & Gas)
- Deploy configure and maintain IT infrastructure at offshore platforms onshore drilling sites and corporate offices.
- Provide hands-on field support for desktops laptops printers iOS/Android devices and enterprise software.
- Troubleshoot and support networking (LAN/WAN Cisco Fortinet) satellite communication systems (e.g. VSAT) and wireless networks.
- Support rig-based software (e.g. WellView RigSense Pason Landmark) and coordinate with vendors for technical resolution.
- Perform rig-up and rig-down of IT hardware during site mobilization and demobilization activities.
- Deliver AV setup and meeting room technology support (projectors cameras microphones displays).
- Maintain accurate documentation including network diagrams hardware/software inventory and incident logs.
- Train rig and field personnel on IT systems tools and communication protocols.
- Participate in IT incident response and disaster recovery planning for drilling operations.
- Provide remote support using tools like LogMeIn; manage and resolve a range of incident types (VIP P2-P4 service requests).
- Work rotational shifts in challenging safety-focused oil & gas environments requiring a valid drivers license and HUET/BOSIET certification.