Systems Administrator - Desktop Support
Systems Administrator - Desktop Support
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1 Vacancy
Job Description
Position: Senior Systems Administrator II - Desktop Support
Location: Springfield VA
Clearance: Active Top Secret clearance with SCI eligibility (existing clearance required to start)
Additional Requirement: Ability to obtain and maintain a Counterintelligence (CI) Polygraph
Seeking a career and customer-oriented Senior Systems Administrator II - Desktop Support to join our team in Springfield VA.
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Serve as a Tier 2 member of an IT Enterprise Desktop Support team handling IT-related end client computing requests patching and deployment for enterprise systems
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Plan receive prioritize document and actively manage end client computing support
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Use common vendor-provided and custom internal tools to ensure consistent desktop configuration and end-user experience
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Independently handle complex development requirements and support internally escalated tickets from the IT Enterprise Service Desk team
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Support various systems and services including desktop operating systems high-performance graphic workstations thin clients conferencing systems printers scanners multifunction printers and cross-domain solution endpoints
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5 or more years of experience in an enterprise IT desktop administrator role
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Experience deploying and managing Microsoft Windows desktop platforms or ThinLinux
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Experience providing desktop support for a variety of end-user computing platforms including thick thin and zero clients in both physical and virtual environments
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Experience interacting directly with customers to accurately capture IT end-client computing requirements
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Experience with installation configuration lifecycle management metering and monitoring of Microsoft and third-party application software
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Experience with operating system and third-party patching including research testing installation troubleshooting and rollback
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Experience maintaining solutions in secure processing environments in compliance with DISA SRGs and STIGs
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Compliance with Cyber IT/Cybersecurity Workforce (CSWF) System Administrator (451); Intermediate Level per SECNAV M-5239.2
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One year of related experience may be substituted for each year of required education
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Bachelors degree or one of the following certifications:
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CompTIA Security CE
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GIAC Security Essentials Certification (GSEC)
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Systems Security Certified Practitioner (SSCP)
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Familiarity with Microsoft PowerShell for local and remote diagnostics and analysis
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Understanding of basic networking troubleshooting
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Experience supporting escalated tickets from a Service Desk team
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Experience implementing troubleshooting and reporting for IAVAs and IAVBs
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Familiarity with remediating IA and INFOSEC findings from tools like Tenable Security/CND
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Experience using remote monitoring and management tools in a globally dispersed IT environment
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Familiarity with secure processing environments in compliance with U.S. Government IA and Security standards (DISA SRGs and STIGs)
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100% paid Medical Dental & Vision for Our Employee
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6% 401K match (Vested Immediately)
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29 Days PTO
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Flexible Work Schedule
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Tuition/Certification Reimbursement
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Growth Opportunities within an Emerging Defense Company
Employment Type
Full-time
