Senior Storage Engineer
Senior Storage Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
NOTE: This position requires passing a ServiceNow background screening USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements only US citizens US naturalized citizens or US Permanent Residents holding a green card will be considered.
Team
The Cloud Infrastructure Storage team is at the forefront of storage technology managing and scaling advanced solutions to deliver exceptional service for internal teams and external customers. We are a collaborative inclusive team where aptitude attitude and passion for learning are highly valued. Join us for competitive compensation comprehensive benefits and an open professional work environment that encourages growth and innovation.
Role
As a Senior Storage Engineer in the Cloud Infrastructure Storage team you will be instrumental in ensuring the performance scalability and reliability of our global storage environment. You will work alongside a technically diverse team of engineers applying your expertise to solve complex challenges optimize operations and drive innovation.
What you get to do in this role
- Oversee the daily operational health of the global storage environment including monitoring troubleshooting and resolving issues.
- Deploy and manage a worldwide fleet of storage systems to meet performance and capacity needs.
- Lead or contribute to strategic projects such as storage migrations capacity planning and system upgrades.
- Serve as an escalation point for advanced technical issues collaborating with internal teams and vendor support to achieve timely resolutions.
- Proactively identify and implement improvements in processes procedures and technologies to enhance efficiency and reliability.
- Stay current with emerging storage technologies and trends applying new insights to the environment.
- Provide mentorship and guidance to less experienced engineers fostering technical growth across the team.
- Actively contribute to documentation ensuring processes and technical standards are clearly defined and consistently updated.
Qualifications :
To be successful in this role you have
- Experience using or thinking critically about integrating AI into work processes decision making or problem solving. This may include using AI powered tools automating workflows analyzing AI driven insights or exploring AIs impact on the function or industry.
- 5 years of related experience with Bachelors degree; or 3 years with Advanced degree; or equivalent work experience in enterprise storage engineering and operations within complex environments.
- Strong troubleshooting skills with the ability to diagnose and resolve complex storage issues.
- Advanced understanding of storage protocols such as NFS iSCSI and NVMe.
- Experience with enterprise class storage hardware including Dell Pure HP or NetApp.
- Solid understanding of supporting technologies including
- Networking fundamentals and architecture
- Server platforms and virtualization such as VMware ESXi
- Linux systems administration e.g. CentOS Ubuntu or Red Hat
- Excellent communication time management organizational and interpersonal skills.
- Ability to collaborate effectively with both technical and non technical teams.
- Strong documentation skills and a commitment to process improvement.
- Willingness to learn new technologies and adapt processes as needed.
- Strong attention to detail and commitment to quality
- A proactive team oriented mindset with a focus on collaboration and results
Preferred Qualifications
- Experience managing large scale storage environments e.g. multi datacenter or petabyte scale.
- Hands on experience with object storage or cloud native storage technologies.
- Familiarity with automation and scripting tools e.g. Python or PowerShell.
For positions in this location we offer a base pay of $112800 - $191800 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
